Amc Coordinator

4 days ago


Ambattur Chennai Tamil Nadu, India Sree Nandhee's Technologies Pvt Ltd Full time

**Job Title: Back office coordinator**
- **Location: Chennai**
- **Job Type: Full-Time**

**About the Company**:
Sree Nandhee’s Technologies is a well-established company with 25 years of experience in the solar energy field we are the premier business partner of Vertiv Energy Private Limited, since 1999.

**Job Description**:
We are looking for a dynamic **Back Office Executive** who plays a crucial role in the overall efficiency and productivity of the organization. You will work closely with other team members to ensure seamless communication and coordination between departments.

Job Responsibilities:

- Handling Inbound Calls and Mails
- Schedule AMC and repairing jobs for Service engineers.
- Obtain and evaluate all relevant information to handle product and service inquiries
- Set up new customer accounts and Manage customers' accounts
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the Service Engineers.
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Maintain customer databases
- Monitoring the Service activities and provide timely resolution to customers.

**Requirements**:

- Proven experience as a Back Office Executive or in a similar role minimum **2 years.**
- Proficient in using office software, such as MS Excel, Word, and PowerPoint
- Good communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively
- Ability to work independently and in a team.
- Problem-solving.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 9500145166


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