Restaurant Captain

2 days ago


Bandra West Mumbai Maharashtra, India Savannah Serenity Pvt.Ltd Full time

**Position: Restaurant Captain**
**Location**:Bandra West**
**Experience Required**: 2-4 years (preferably in Italian or continental cuisine service)
**Employment Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- Greet and seat guests in a warm and professional manner
- Supervise and coordinate the activities of the service staff
- Ensure smooth and efficient table service with attention to guest satisfaction
- Take orders and offer recommendations on Italian dishes and wines
- Coordinate with kitchen staff to ensure timely and accurate food delivery
- Handle guest complaints and resolve issues with a customer-first attitude
- Train and guide new staff members on service standards
- Maintain cleanliness and proper setup of dining areas
- Ensure compliance with hygiene, safety, and quality standards
- Upsell menu items and suggest wine pairings when appropriate

**Requirements**:

- Proven experience as a Restaurant Captain or Senior Waiter in a fine dining or Italian restaurant
- Strong knowledge of Italian cuisine, beverages, and service etiquette
- Excellent communication and interpersonal skills
- Leadership and team management abilities
- Ability to work in a fast-paced environment and under pressure
- Flexibility to work evenings, weekends, and holidays

**Preferred Qualifications**:

- Diploma or degree in Hotel Management or Hospitality (optional but preferred)
- Basic knowledge of POS systems and restaurant billing procedures
- Multilingual abilities (especially English and basic Italian terms) is a plus

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person


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