Customer Care Representative

1 week ago


PimpriChinchwad Maharashtra, India Pune Spice Mill Private Limited Full time

Address customer inquiries and resolve issues in a timely and professional manner
- Provide product information and assistance to customers
- Process orders, returns, and exchanges
- Handle customer complaints and escalate unresolved issues to the appropriate department
- Maintain accurate customer records and update the CRM system
- Collaborate with cross-functional teams to improve customer satisfaction
- Identify and escalate emerging customer trends or issues to management

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person



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