Customer Care Representative

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Schedule: - Monday to Friday **Education**: - Higher...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: - Day...

Customer service representatives (CSR) duties and responsibilities: Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing...

Address customer inquiries and resolve issues in a timely and professional manner - Provide product information and assistance to customers - Process orders, returns, and exchanges - Handle customer complaints and escalate unresolved issues to the appropriate department - Maintain accurate customer records and update the CRM system - Collaborate with...

Answering questions: Respond to customer inquiries about products and services Resolving complaints: Help customers resolve issues and complaints in a timely and effective manner Processing orders: Handle orders, cancellations, and returns Providing support: Help customers with technical issues, product use, and troubleshooting Gathering feedback: Collect...

**Manage** large amounts of incoming calls. - **Address** customers’ questions about products and services. - **Process** payments or returns. - **Generate** sales leads that develop into new customers. - **Identify** and assess customers’ needs to achieve satisfaction. - **Build** sustainable relationships and trust with customer accounts through open...

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines. Training customer care staff on customer service protocol. Strategic thinking. Must possess excellent communication skills. **Job Types**: Full-time, Permanent, Fresher Pay:...

**Resolve Issues**: Provide solutions to customer problems, ensuring their satisfaction. - **Process Orders**: Assist with order placements, cancellations, refunds, and exchanges. - **Maintain Records**: Keep detailed records of customer interactions, transactions, and feedback. - **Generate Leads**: Identify potential sales opportunities and pass them on to...

We are a leading company in service sector we trust in building relationships with our customers which represents our value for them. **Job Types**: Full-time, Part-time Pay: ₹15,300.00 - ₹27,800.00 per month Expected hours: 8 per week **Benefits**: - Provident Fund Schedule: - Day shift - Monday to Friday - Weekend availability Supplemental...

Greet customers, answer questions, and resolve complaints Sales: Sell products and services, and explain their benefits Orders: Take orders, process payments, and handle returns and exchanges Accounts: Make changes to customer accounts and address billing concerns **Job Types**: Full-time, Permanent Pay: ₹19,000.00 - ₹24,000.00 per month Schedule: -...