Customer Care Executive

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: -...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: - Day...

Position: Customer Care Representative / BPO Executive - Experience: Minimum 1 year of inbound calling experience - Language**:Fluent in English with a US accent** - Responsibilities: - Handle incoming customer calls with professionalism and courtesy. -Provide prompt and accurate solutions to customer inquiries and issues - Assist customers with billing,...

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines. Training customer care staff on customer service protocol. Strategic thinking. Must possess excellent communication skills. **Job Types**: Full-time, Permanent, Fresher Pay:...

Providing information about products, services, and company policies. - Following up with customers to ensure satisfaction and resolution of issues. - Identifying trends in customer concerns and suggesting improvements to products or services. - Adhering to company protocols and procedures for customer care - Continuously improving knowledge of company...

1 Minimum office attendance should be 95%. 3 Check vehicle history at the time of calling to customer. 4 Rescheduling to customers for their non-confirmation. 5 Call customer as per calling script for N-7th day. 6 Incoming call to be register as an appointment customers. 7 Communication with Non Contactable Customers. 8 Information of Service Estimate...

**Customer Interaction**: Handle customer inquiries and provide information about products and services. - **Issue Resolution**: Resolve customer complaints in a timely and efficient manner. - **Feedback Collection**: Gather customer feedback to improve service quality and customer satisfaction. - **Documentation**: Maintain accurate records of customer...

dealing with customer issues and churning out an easy-to-follow solution. managing payment and delivery of customer orders. helping customers choose the right product for their requirements and budget. handling customer concerns and complaints in a Pay: ₹22,473.03 - ₹40,882.85 per month Schedule: - Day shift Work Location: In person **Speak with the...

We are a leading company in service sector we trust in building relationships with our customers which represents our value for them. **Job Types**: Full-time, Part-time Pay: ₹15,300.00 - ₹27,800.00 per month Expected hours: 8 per week **Benefits**: - Provident Fund Schedule: - Day shift - Monday to Friday - Weekend availability Supplemental...

**Problem solving**: Analyze the cause of a problem, generate solutions, and implement a plan to resolve it - **Product knowledge**: Understand the product or service, including its features, pricing, availability, and policies - **Conflict resolution**: Identify the underlying cause of a customer's issue, present solutions, and follow up to ensure the issue...