Customer Care Executive

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Schedule: - Monday to Friday **Education**: - Higher...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: - Day...

**Customer Interaction**: Handle customer inquiries and provide information about products and services. - **Issue Resolution**: Resolve customer complaints in a timely and efficient manner. - **Feedback Collection**: Gather customer feedback to improve service quality and customer satisfaction. - **Documentation**: Maintain accurate records of customer...

dealing with customer issues and churning out an easy-to-follow solution. managing payment and delivery of customer orders. helping customers choose the right product for their requirements and budget. handling customer concerns and complaints in a Pay: ₹22,473.03 - ₹40,882.85 per month Schedule: - Day shift Work Location: In person **Speak with the...

We are a leading company in service sector we trust in building relationships with our customers which represents our value for them. **Job Types**: Full-time, Part-time Pay: ₹15,300.00 - ₹27,800.00 per month Expected hours: 8 per week **Benefits**: - Provident Fund Schedule: - Day shift - Monday to Friday - Weekend availability Supplemental...

**Problem solving**: Analyze the cause of a problem, generate solutions, and implement a plan to resolve it - **Product knowledge**: Understand the product or service, including its features, pricing, availability, and policies - **Conflict resolution**: Identify the underlying cause of a customer's issue, present solutions, and follow up to ensure the issue...

**Job Types**: Full-time, Regular / Permanent **Salary**: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Health insurance - Internet reimbursement Schedule: - Day shift Ability to commute/relocate: - Chinchwad, Pune - 411044, Maharashtra: Reliably commute or planning to relocate before starting...

Customer care executives provide a positive customer experience by responding quickly and professionally to customer inquiries. They may also help customers choose products, manage orders, and process payments and returns. - Customer care executives are responsible for building a positive company image and ensuring customer satisfaction. They may conduct...

Interact with customers to solve issues and questions about products, services, and policies - Maintain a positive and friendly tone with customers at all times - Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally - Establish new customer accounts and record account information, like phone...

Address customer inquiries and resolve issues in a timely and professional manner - Provide product information and assistance to customers - Process orders, returns, and exchanges - Handle customer complaints and escalate unresolved issues to the appropriate department - Maintain accurate customer records and update the CRM system - Collaborate with...