Customer Support Associate
4 days ago
**About Qwqer**:
**QWQER, is an international brand name existing in 5 countries. In India we are 5 years old. We are App based delivery platform** and we help businesses with their delivery needs and transportation requirements. For individuals, we provide deliveries within the city and also have options where individuals can sit in the comfort of their homes or offices and purchase products or book deliveries.
We have made more than 50L + deliveries and have more than 5 lakh+ customers in 28 cities across all South Indian states. Some of our marquee clients are Spar, Big basket, LuLu, TATA 1mg etc.
**Our Product Lines**
- **QWQER Express**:
We provide hyperlocal delivery services for large enterprises, SME customers and B2C customers using our app.
- **QWQER Fleet**:
We provide vehicle deployment (FTL) for large enterprises. Here our vehicles ply within, between cities and between regions too.
- **QWQER Shop**:
This is a marketplace which enables customers to login and purchase products from stores within the city that are listed on the app.
**Job Description for Customer Service Associate:
- **
Customer retention
- End-to-end customer care
- Ensuring customer satisfaction and ratings
- Proactively addressing customer inquiries
- Handling customers on a daily basis and maintaining response times
Languages : Tamil, Malayalam and English
Pay: ₹23,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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