Customer Support
1 day ago
Peepul Tree is building a brand in the Home category focussed on premium furnishings and décor. The brand celebrates a design theme inspired by India, our artisanal heritage and cultural themes. We have built an authentic supply chain of local weaves, crafts, techniques through artisan communities across India. Visit us at Peepul Tree is looking for a Customer Support & Social Media Associate to address customer queries and engage with them across chat, email, social media and calls. The candidate should have a good understanding of dealing with customers, addressing their queries and delivering a good brand experience. Key Responsibilities 1. Customer Support Manage customer interactions across CRM Tools, email, and social media DMs with empathy and promptness Track and respond to inquiries about orders, returns, product details, and shipping timelines Collaborate with the operations and logistics teams to resolve escalations quickly and accurately Maintain reports on ticket volume, response times, and satisfaction metrics to improve service quality 2. Social Media Engagement Respond to messages, mentions, and queries in the brand’s tone and voice across all social platforms Engage meaningfully with followers, customers, and creators through comments, DMs, and tagged content to nurture community Identify user-generated content (UGC) opportunities and collaborate with the content team to amplify authentic stories Stay updated on trends, formats, and engagement opportunities that can support brand awareness and storytelling Support influencer collaborations and help track engagement performance Qualifications & Skillset Requirements 1. Graduate with 1 to 3 years of work experience in customer service or social media management 2. Knowledge of MS Excel 3. System understanding and ability to operate our customer service platform 4. Good understanding of social media
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Customer Support Specialist
1 day ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Associate
1 day ago
Bangalore Urban, India Mentis Systems Full timeKey Responsibilities: • Customer Interaction: o Respond to customer inquiries via phone, email, and chat in a timely and professional manner. o Provide accurate information about our chargers and CMS, including troubleshooting steps and usage instructions. o Guide customers through the process of using our products and services, ensuring they understand...
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Customer Support Associate
1 day ago
Bangalore Urban, India Mentis Systems Full timeKey Responsibilities:• Customer Interaction:o Respond to customer inquiries via phone, email, and chat in a timely and professional manner.o Provide accurate information about our chargers and CMS, including troubleshooting steps and usage instructions.o Guide customers through the process of using our products and services, ensuring they understand all...
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Customer Support Executive
2 weeks ago
Bangalore Urban, India Hellowork Consultants Full timeJob Summary:The Customer Support Executive serves as the primary point of contact between the company and its customers. This role is responsible for addressing customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction through prompt, professional, and empathetic communication.Key Responsibilities:Respond to customer...
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Customer Support Executive
2 weeks ago
Bangalore Urban, India Hellowork Consultants Full timeJob Summary: The Customer Support Executive serves as the primary point of contact between the company and its customers. This role is responsible for addressing customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction through prompt, professional, and empathetic communication. Key Responsibilities: Respond to customer...
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Customer Support Executive
3 weeks ago
Bangalore Urban, India PluginHive Full timeWe’re hiring a Customer Support Executive (B2B SaaS Support) — full-time, work from our office in Kasturi Nagar, Bangalore.At PluginHive (Solvilor Technologies Pvt Ltd), we power over 600K+ shipments every month for merchants on Shopify, WooCommerce, and AdobeCommerce. Our apps integrate with global carriers like FedEx, UPS, Delhivery, and Amazon,...
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Assistant Manager, Customer Support
5 days ago
Bangalore Urban, India noon Full timeJob title: Assistant Manager, Customer SupportLocation: BangaloreReporting to: Senior Manager, Customer SupportAbout noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what...
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Customer Support Executive
1 day ago
Bangalore Urban, India Mphasis Full timeThe role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses in a professional and courteous manner utilizing defined processes and guidelines. Responsibilities include answering routine inquiries, resolving issues, and...
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Customer Support Executive
1 day ago
Bangalore Urban, India Mphasis Full timeThe role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses in a professional and courteous manner utilizing defined processes and guidelines. Responsibilities include answering routine inquiries, resolving issues, and...
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Customer Support
1 day ago
Bangalore Urban, India Peepul Tree Full timePeepul Tree is building a brand in the Home category focussed on premium furnishings and décor. The brand celebrates a design theme inspired by India, our artisanal heritage and cultural themes. We have built an authentic supply chain of local weaves, crafts, techniques through artisan communities across India. Visit us at www.peepultree.world.Peepul...
