Customer Support Executive
4 weeks ago
Job Summary: The Customer Support Executive serves as the primary point of contact between the company and its customers. This role is responsible for addressing customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction through prompt, professional, and empathetic communication. Key Responsibilities: Respond to customer queries via phone, email, chat, or social media in a timely and professional manner. Handle and resolve customer complaints efficiently while maintaining a positive company image. Provide accurate product and service information to customers. Process orders, forms, applications, and service requests. Escalate unresolved issues to the appropriate internal teams and follow up to ensure resolution. Maintain records of customer interactions and transactions in the CRM system. Identify opportunities to improve customer experience and contribute feedback for process improvement. Collaborate with other departments (e.g., Sales, Technical, Operations) to ensure seamless customer service delivery. Stay updated on product knowledge, company policies, and new features or offerings. Requirements: Graduation must. 0–3 years of experience in customer service, support, or a similar role. Hindi and English speaking is must. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Patience, empathy, and a customer-first attitude. Ability to multitask, prioritize, and manage time effectively.
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Customer Support Specialist
2 weeks ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Executive
3 weeks ago
Bangalore Urban, India Hellowork Consultants Full timeJob Summary:The Customer Support Executive serves as the primary point of contact between the company and its customers. This role is responsible for addressing customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction through prompt, professional, and empathetic communication.Key Responsibilities:Respond to customer...
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Customer Support Executive
2 days ago
Bangalore Urban district, India Openhire Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionWelcome to OpenHire – an AI-powered platform revolutionizing talent acquisition by seamlessly connecting top-tier talent with leading employers, and empowering recruitment professionals along the way. OpenHire leverages advanced technology to streamline the recruitment process, enhancing efficiency and effectiveness for both job seekers...
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Customer Support Executive
2 weeks ago
Bangalore Urban, India Mphasis Full timeThe role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses in a professional and courteous manner utilizing defined processes and guidelines. Responsibilities include answering routine inquiries, resolving issues, and...
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Customer Support Executive
2 weeks ago
Bangalore Urban, India Mphasis Full timeThe role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses in a professional and courteous manner utilizing defined processes and guidelines. Responsibilities include answering routine inquiries, resolving issues, and...
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Customer Support Associate
2 weeks ago
Bangalore Urban, India Mentis Systems Full timeKey Responsibilities: • Customer Interaction: o Respond to customer inquiries via phone, email, and chat in a timely and professional manner. o Provide accurate information about our chargers and CMS, including troubleshooting steps and usage instructions. o Guide customers through the process of using our products and services, ensuring they understand...
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Customer Support Associate
2 weeks ago
Bangalore Urban, India Mentis Systems Full timeKey Responsibilities:• Customer Interaction:o Respond to customer inquiries via phone, email, and chat in a timely and professional manner.o Provide accurate information about our chargers and CMS, including troubleshooting steps and usage instructions.o Guide customers through the process of using our products and services, ensuring they understand all...
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Customer Support Specialist
3 days ago
Bangalore Urban, India Nemetschek Group Full timeYOUR ROLE: A chance to make the difference. • Provide Level 1 technical support for ALLPLAN product portfolio via phone, E-Mail, and ticketing systems. • Troubleshoot and resolve basic to intermediate issues related to ALLPLAN functionality, installation, and configuration. • Guide users through diagnostic procedures and provide clear, step-by-step...
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Customer Support Specialist
6 days ago
Bangalore Urban, India Nemetschek Group Full timeYOUR ROLE: A chance to make the difference.• Provide Level 1 technical support for ALLPLAN product portfolio via phone, E-Mail, andticketing systems.• Troubleshoot and resolve basic to intermediate issues related to ALLPLAN functionality,installation, and configuration.• Guide users through diagnostic procedures and provide clear, step-by-step...
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Customer Support Executive
22 hours ago
Bangalore Urban District, Karnataka, India Bonorganik Apparels Pvt Ltd Full time**Customer Service Executives**are required to answer incoming calls & Chat from customers for various reasons - answer inquiries, resolve complaints and provide information. **Customer Service Executives** Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person Application Deadline: 23/11/2024
