Customer Support Executive
2 days ago
Company Description
Welcome to OpenHire – an AI-powered platform revolutionizing talent acquisition by seamlessly connecting top-tier talent with leading employers, and empowering recruitment professionals along the way. OpenHire leverages advanced technology to streamline the recruitment process, enhancing efficiency and effectiveness for both job seekers and employers. The platform provides innovative solutions to match candidates with the best job opportunities, fostering successful and lasting professional relationships.
Role Description
This is a full-time on-site role for a Customer Support Executive, located in Bangalore Urban district. The Customer Support Executive will be responsible for handling customer inquiries, providing online support, ensuring customer satisfaction, delivering exceptional customer service, and offering technical support. Daily tasks involve responding to customer queries, troubleshooting technical issues, and maintaining a high standard of customer service to ensure a positive experience for all clients.
Qualifications
- Customer Support, Customer Service, and Customer Satisfaction skills
- Online Support and Technical Support skills
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively within a team
- Strong problem-solving and troubleshooting abilities
- Prior experience in a customer support role is a plus
- Bachelor's degree in a related field is preferred
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