Customer Support Executive
3 days ago
Company Description HappyLocate, established in 2016, revolutionizes the employee relocation landscape across 16,000+ pin codes. We offer a wide array of services including house shifting, pet relocation, office moves, and house search assistance. Utilizing advanced technology and customized solutions, we manage relocations efficiently from planning to post-move support. Our dedication to reliable service has led to growing customer satisfaction. Join us and experience seamless employee relocations. Role Description We are seeking a detail-oriented and customer-focused Customer Support Executive to join our team. The ideal candidate will serve as the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first mindset. Key Responsibilities: Customer Interaction Respond to customer inquiries via Phone, Email and Chat Handle customer complaints, escalations professionally and promptly Problem Resolution Investigate and resolve customer issues efficiently Follow the TAT for escalation resolution Feedback Collection Constant feedback from the customers at every stage of the process Ensuring improvement in NPS Process Adherence Documentation and records of every conversation to be maintained Following the company and business processes without deviations Service Excellence Ensuring customer satisfaction by maintaining service standards Cross-functional coordination Areas of improvement for other team members to enhance the experience of a customer Qualifications needed: 1 to 3 years of experience in Customer support or similar role, preferably from a Packing & Moving Industry. Excellent verbal and written communication skills Ability to multitask and manage time effectively Proficiency in Excel and Powerpoint.
-
Customer Support Specialist
7 days ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
-
Customer Support Executive
1 week ago
bangalore district, India TP Full timeAbout the Company Hiring for Customer Support Executive – Voice Process (Hindi & English) Mode of Interview: Virtual Location: Electronic City, Bangalore Employment Type: Full-time Shift Timing: Any 9 hours of Rotational shift Working Days : 6 days/week with 1 rotational off About the Role & Responsibilities Handle inbound and outbound customer calls...
-
Customer Support Associate
16 hours ago
bangalore district, India ATS Share Brokers Full timeAbout Us: We enable businesses and investors to make smarter financial decisions through expert advisory, innovative strategies, and actionable insights. Our team blends analytical rigor with deep market understanding to deliver solutions that drive real impact. We’re now looking for a Customer Support Associate who thrives in dynamic environments, takes...
-
Customer Support
4 days ago
bangalore district, India MomsMade Full timeLove talking to people and solving problems? MomsMade – India’s Online Haldiram’s – is hiring a Customer Support who can keep our customers happy and heard ❤️🛠 What you’ll do: Talk to customers over WhatsApp/calls and solve order-related queries Help people track their orders, solve complaints, and answer questions politely Coordinate with...
-
Customer Support Executive
1 day ago
bangalore, India Inspiringtouch Full timeOverview The position of Customer Support Executive is a crucial role within our organization as it directly impacts customer satisfaction and retention. Customer Support Executives are responsible for providing exceptional customer service, addressing inquiries, resolving issues, and maintaining positive relationships with our customers. They play a vital...
-
Customer Support Executive
1 week ago
bangalore, India MTechZilla Full timeAbout UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
-
Customer Support Executive
1 week ago
bangalore, India MTechZilla Full timeAbout Us At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team. Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
-
Customer Support Executive
3 weeks ago
bangalore, India RegisterKaro Full timeJob Title: Customer Support Executive Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal candidate...
-
Customer Support Executive
1 week ago
bangalore, India Trupeer AI Full timeAbout Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude...
-
Customer Support Executive
5 days ago
bangalore district, India Mphasis Full timeThe role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses in a professional and courteous manner utilizing defined processes and guidelines. Responsibilities include answering routine inquiries, resolving issues, and...