Customer Support Executive
3 weeks ago
We’re hiring a Customer Support Executive (B2B SaaS Support) — full-time, work from our office in Kasturi Nagar, Bangalore.At PluginHive (Solvilor Technologies Pvt Ltd), we power over 600K+ shipments every month for merchants on Shopify, WooCommerce, and AdobeCommerce. Our apps integrate with global carriers like FedEx, UPS, Delhivery, and Amazon, helping businesses automate and scale their shipping operations.We’re looking for a Customer Support Executive with 2+ years of real experience supporting USA-based B2B customers. This is not B2C or telesales — it’s genuine product and technical support through email, chat, and on-call assistance (no cold calls).What You’ll Do:Provide email, chat, and on-call support to B2B customers (mostly US-based merchants)Troubleshoot and resolve product and configuration issues for Shopify, WooCommerce, and AdobeCommerce usersCollaborate with internal product and tech teams for escalations and feedbackMaintain structured case records using Zendesk or similar toolsRequirements:Minimum 2 years of B2B SaaS or technical support experience, preferably with US clientsExcellent written and spoken English communicationStrong problem-solving and debugging skillsFamiliarity with eCommerce platforms (Shopify, WooCommerce, Magento) is a plusComfortable working night shifts (US hours)Preferred:Experience using support tools like Zendesk, Freshdesk, or IntercomYou’ll be working with real merchants — solving meaningful problems every day, not following scripts.Apply with your résumé or message me directly on LinkedIn:👉 https://www.linkedin.com/in/ahammed-mirdas-70420a4/
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Customer Support Specialist
1 day ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Executive
2 weeks ago
Bangalore Urban, India Hellowork Consultants Full timeJob Summary:The Customer Support Executive serves as the primary point of contact between the company and its customers. This role is responsible for addressing customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction through prompt, professional, and empathetic communication.Key Responsibilities:Respond to customer...
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Customer Support Executive
2 weeks ago
Bangalore Urban, India Hellowork Consultants Full timeJob Summary: The Customer Support Executive serves as the primary point of contact between the company and its customers. This role is responsible for addressing customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction through prompt, professional, and empathetic communication. Key Responsibilities: Respond to customer...
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Customer Support Executive
1 day ago
Bangalore Urban, India Mphasis Full timeThe role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses in a professional and courteous manner utilizing defined processes and guidelines. Responsibilities include answering routine inquiries, resolving issues, and...
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Customer Support Executive
20 hours ago
Bangalore Urban, India Mphasis Full timeThe role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses in a professional and courteous manner utilizing defined processes and guidelines. Responsibilities include answering routine inquiries, resolving issues, and...
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Customer Support Associate
20 hours ago
Bangalore Urban, India Mentis Systems Full timeKey Responsibilities: • Customer Interaction: o Respond to customer inquiries via phone, email, and chat in a timely and professional manner. o Provide accurate information about our chargers and CMS, including troubleshooting steps and usage instructions. o Guide customers through the process of using our products and services, ensuring they understand...
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Customer Support Associate
1 day ago
Bangalore Urban, India Mentis Systems Full timeKey Responsibilities:• Customer Interaction:o Respond to customer inquiries via phone, email, and chat in a timely and professional manner.o Provide accurate information about our chargers and CMS, including troubleshooting steps and usage instructions.o Guide customers through the process of using our products and services, ensuring they understand all...
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Assistant Manager, Customer Support
5 days ago
Bangalore Urban, India noon Full timeJob title: Assistant Manager, Customer SupportLocation: BangaloreReporting to: Senior Manager, Customer SupportAbout noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what...
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Bangalore Urban, India NUSHOOT LLP Full timeRole Description This is 3 months internship program for students and graduates in sales, marketing and customer support fields at a business imitative of NUSHOOT LLP, located in Bangalore. The intern/apprentice will be responsible for assisting in daily sales activities, helping to develop marketing strategies, supporting customer service teams, conducting...
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Bangalore Urban, India NUSHOOT LLP Full timeRole DescriptionThis is 3 months internship program for students and graduates in sales, marketing and customer support fields at www.piikk.com a business imitative of NUSHOOT LLP, located in Bangalore. The intern/apprentice will be responsible for assisting in daily sales activities, helping to develop marketing strategies, supporting customer service...
