International Voice Process
6 days ago
**Job Title**: International Voice Process (Sales)**Eligibility**:
- Only **Freshers** are eligible for this role.
**Location**: Sector 18, Gurgaon
**Client**: Samsung
**Position Summary**:
**Key Details**:
- **Experience**: Open to **Graduate Freshers**:
- **Shift**: Night Shift
- **Salary**: ₹30,000 CTC (₹21,000 In-hand)
- **Incentives**: Performance-based incentives ranging from ₹30,000 to ₹50,000
- **Working Days**: 5 Days a week
- **Benefits**: Cab Facility (both sides) & Meals Provided
**Key Responsibilities**:
- Manage inbound and outbound calls, aiming to drive **sales** and achieve set targets.
- Provide clear and detailed product information to customers, addressing their queries and concerns.
- Engage in upselling and cross-selling of Samsung products and services to maximize sales.
- Maintain a high level of customer satisfaction through professional communication and service delivery.
- Consistently meet and exceed monthly and quarterly sales objectives.
**Skills & Qualifications**:
- **Excellent verbal communication** skills, with a strong command of the English language.
- A results-oriented mindset with a passion for **sales** and customer service.
- Ability to manage customer queries efficiently and close sales effectively.
- Proficiency in **basic computer operations** and internet usage.
**Job Type**: Fresher
Pay: Up to ₹30,000.00 per month
**Benefits**:
- Commuter assistance
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- How much do you rate your English Communication skill out of 10 ?
- Are you Fresher or Experienced ?
**Education**:
- Bachelor's (preferred)
**Language**:
- Fluent English (preferred)
**Location**:
- Gurugram, Haryana (preferred)
Work Location: In person
**Speak with the employer**
+91 7836095291
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