International Voice Process

4 days ago


Gurugram Haryana, India T&N Business Services Pvt. Ltd Full time

**Job Title: International Voice Process Associate**

**Job Overview**:
We are seeking a dynamic and customer-focused individual to join our international voice process team. As a part of this team, you will be responsible for delivering exceptional service to our global clientele through voice-based interactions. The role involves handling inquiries, providing support, and ensuring a positive customer experience across diverse regions.

**Roles & Responsibilities of International voice Process **Associate | Roles and Responsibilities of Voice Process:

- **Customer Support**:

- Handle inbound and outbound calls from customers across different countries.
- Address customer inquiries, concerns, and provide accurate information.
- **Language Proficiency**:

- Demonstrate proficiency in multiple languages to cater to our diverse international customer base.
- Effectively communicate with customers in their preferred language.
- **Issue Resolution**:

- Troubleshoot and resolve customer issues, ensuring a timely and satisfactory resolution.
- Escalate complex issues to the appropriate teams for further assistance.
- **Cultural Sensitivity**:

- Exhibit cultural awareness and sensitivity when interacting with customers from various regions.
- Adapt communication style to align with cultural expectations.
- **Documentation**:

- Maintain accurate and detailed records of customer interactions in the CRM system.
- Document relevant information to facilitate efficient issue resolution and future reference.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Night shift
- Rotational shift

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9319558453



  • Gurugram, Haryana, India ixamBee Full time

    ixambee is hiring on behalf of **transcom** **About us** Started in 1995, Swedish investment company Kinnevik had a vision of founding a global customer service provider with big ambitions and brilliant clients. That's how Transcom was born. In a decade, Europ, North America, US, Canada and the Philippines.For one, a nimble attitude towards on, off, and...


  • Gurugram, Haryana, India RightO Full time

    INTERNATIONAL VOICE PROCESS (healthcare) Nature of the process: Voice Experience: freshers Education: UG or Grad Salary Slab: (20K TO 35k ) CTC Max Work Mode: Work From Office Location Gurgaon Virtual interview available 5 days working and 9.5 hours of shift. Cabs provided by the company Rotational shifts **INTERESTED CAN CALL OR WHATSAPP ON...


  • Gurugram, Haryana, India Hemocean outsourcing Full time

    International - Voice Process Qualifications and Skills Fluency in English (Mandatory skill) Excellent communication skills (Mandatory skill) Customer service orientation (Mandatory skill) Problem-solving abilities Ability to work in a fast-paced environment Active listening skills Cultural awareness Ability to handle stress and pressure Roles and...


  • Gurugram, Haryana, India Dotto Business Solutions Full time

    **Full job description** **Role Description** We are currently hiring for the role of International Voice Process. This is a full-time on-site position located in Noida. As a member of our team, your day-to-day tasks will involve handling international customer queries, providing assistance and support, and ensuring customer satisfaction. You will be...


  • Gurugram, Haryana, India MS S.A Solution Full time

    Location: Gurgaon Shift: Rotational (24*7) Experience: Experience can apply Education Qualification: HSC/Graduation **Job Description**: - Receive customer inquiries via chat/calls about products and services - Learn and practice on existing and new products offered - Client Relationship Management via direct interactions with the clients - Thoroughly...


  • Gurugram, Haryana, India JoulestoWatts Business Solutions Pvt Ltd Full time

    **Job description** Greetings from joulestowatts business soultion, We are India's Largest BPO Recruitment Company. - **Note only experienced**: - **1 year to 4 years experience** You will be handling inbound customer queries about the customers banking accounts. This is a 24/7 support mostly evening and night shifts Five-day working with rotational...


  • Gurugram, Haryana, India Digital Dots Full time

    We are hiring Customer Care Executives (International Processes) in Gurugram. Education: - 12th to Any Graduate Age: - 18 to 35 Years Night and Day shift 5 or 6 days working Cab Facility Job Responsibilities To Handle International Clients (Voice & Chat) To resolve customer inquiries. To Maintain the database in the System. **Job Types**:...


  • Gurugram, Haryana, India Bribooks Full time

    Position Title: International Voice Process Location: Gurugram Salary Range: As per market standards **Job Type**: Full-Time (Rotational Shift) Experience Required: Minimum 1 year **About BriBooks**: Headquartered in Singapore and with global offices in Gurugram (India), Dubai (UAE), and Nashua (USA), BriBooks is the world's largest Gen-AI-powered...


  • Gurugram, Haryana, India Bribooks Full time

    Position Title: International Voice Process Location: Gurugram (Hybrid) 1 day WFO 5 days WFH Salary Range: As per market standards **Job Type**: Full-Time (Rotational Shift) Experience Required: Minimum 1 year **About BriBooks**: Headquartered in Singapore and with global offices in Gurugram (India), Dubai (UAE), and Nashua (USA), BriBooks is the...


  • Gurugram, Haryana, India Career Crox Full time

    **Job Title**: International Voice Process (Sales)**Eligibility**: - Only **Freshers** are eligible for this role. **Location**: Sector 18, Gurgaon **Client**: Samsung **Position Summary**: **Key Details**: - **Experience**: Open to **Graduate Freshers**: - **Shift**: Night Shift - **Salary**: ₹30,000 CTC (₹21,000 In-hand) - **Incentives**:...