Customer Support Executive

6 days ago

Hyderabad Telangana, India BLACK GOLD RECYCLING PVT LTD Full time

**Job Description: Customer Support Executive**

**Key Responsibilities**:

- Develop a strong understanding of the company’s products and services to communicate value propositions to potential clients effectively.
- Address buyer queries promptly and professionally, resolving any concerns to ensure a smooth sales process.
- Maintain and nurture long-term relationships with clients to encourage repeat business and referrals.
- Accurately document all client interactions, inquiries, and updates in line with company SOPs.
- Follow up on leads generated through various channels and build a robust pipeline of prospective customers.
- Consistently work towards achieving and exceeding sales goals and performance targets.

**Requirements**:

- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-first approach.
- Ability to work independently and in a team environment.
- Fluency in “Telugu, Tamil, Kannada, Malayalam” is essential

Schedule:

- Day shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

Work Location: In person

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