IT Support

1 week ago

Wagle Estate Thane Maharashtra, India ComUnus Technologies Pvt Ltd Full time

ComUnus is **#hiring** **IT Support** Position
Exp.Req : 2-3 years
No of Position :15
Work Location : Pune

Work From Office

**Roles & Responsibilities**:
**End-User Support**:

- Diagnose and resolve hardware, software, and network-related issues.
- Assist users with setting up new devices, software installations, and system configurations.

**Helpdesk Management**:

- Prioritize and manage helpdesk tickets to ensure timely resolution of issues.
- Escalate complex problems to appropriate teams and follow up on issue resolution.
- Maintain accurate records of helpdesk interactions and resolutions.

**Hardware and Software Troubleshooting**:

- Troubleshoot and resolve hardware problems, including desktops, laptops, printers, and peripherals.
- Assist with software-related issues, including installations, updates, and compatibility problems.

**User Training**:

- Conduct user training sessions to enhance end-users' understanding of technology and systems.
- Create and update user documentation and guides to promote self-help solutions.

**IT Infrastructure Support**:

- Assist in the maintenance and administration of IT infrastructure, including servers, networks, and security systems.
- Collaborate with IT teams to implement and support IT projects.

**Security and Compliance**:

- Ensure compliance with IT security policies and procedures.
- Assist in the implementation and monitoring of security measures to protect against data breaches and unauthorized access.

**Continuous Improvement**:

- Identify opportunities for process improvement and make recommendations to enhance the efficiency of IT support services.
- Stay updated on industry trends and technologies to contribute innovative solutions.

**Requirements**:

- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 2-3 years of proven experience in IT support or helpdesk roles.
- Strong knowledge of hardware, software, and network troubleshooting.
- Excellent communication and customer service skills.
- Ability to work independently and collaboratively in a team environment.
- Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are a plus.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Ability to Commute:

- Wagle Estate, Thane, Maharashtra (required)

Work Location: In person

**Speak with the employer**
+91
9137926588

  • Client Support Executive

    1 day ago

    Wagle Estate, Thane, Maharashtra, India ProntoSys IT Services Full time

    Prontosys IT Services is seeking a proactive and dedicated Support Executive to provide exceptional client support and ensure seamless communication between clients and internal teams. This role is crucial in delivering high-quality service and maintaining strong client relationships. Key Responsibilities: - Act as the primary point of contact for client...

  • Service Engineer

    4 days ago

    Wagle Estate, Thane, Maharashtra, India Stamp IT Robotai & Solutions Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Job summaryWe are looking for a Service Engineer Fresher with a BE/Diploma in Mechanical / Electrical Engineering to join our team. This role involves providing technical support, installation, maintenance, troubleshooting, and training for our industrial machinery globally. You will be responsible for installing, maintaining, and repairing equipment across...

  • Service Engineer

    2 weeks ago

    Wagle Estate, Thane, Maharashtra, India Stamp IT Robotai & Solutions Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job description:Job summaryWe are looking for a Service Engineer with a Diploma in Mechanical / Electrical/Electronics Engineering to join our team. This role involves providing technical support, installation, maintenance, troubleshooting, and training for our industrial machinery globally. You will be responsible for installing, maintaining, and repairing...

  • Sales Internship

    2 weeks ago

    Wagle Estate, Thane, Maharashtra, India Stamp IT Robotai & Solutions Pvt. Ltd. Full time

    **Job description** We are seeking a dynamic and enthusiastic Sales Calling Intern to join our sales team. This role is designed for individuals eager to gain hands-on experience in sales, customer outreach, and lead generation. As a Sales Calling Intern, you will be responsible for making outbound calls to prospective clients, assisting in developing...

  • Sales Engineer – Laser Machines

    24 hours ago

    Wagle Estate, Thane, Maharashtra, India Stamp IT Robotai & Solutions Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Job Description:Position: Sales Engineer – Laser MachinesExperience: 2-3 years in laser machine sales or similar technical sales.Location: Preferably MumbaiKey Roles and Responsibilities:Prospect and generate new business leads for laser cutting machines.Conduct cold calls and schedule meetings with potential clients in assigned territory.Visit clients to...

  • At Mahape Require Desktop Support L1

    1 day ago

    Thane, India CMS IT Services Full time

    JD: Primary skills: Require experience in Desktop support L1,remote support, outlook, corporate domain, 100+ users handling. **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Weekend availability Shift: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Desktop...

  • Dba

    1 day ago

    Andheri East, Mumbai, Maharashtra, India IT SUPPORT Full time

    Hands-on experience with Linux, PostgreSQL/MySQL/MS SQL Server and AWS specific DB implementations - Mandatory Academics: - Graduate (Engg.) in IT, CS, from a recognized university - Preferred - Any DB Certification - Preferred Pay: ₹300,000.00 - ₹500,000.00 per year Shift: - Day shift **Education**: - Bachelor's (preferred) **Experience**: -...

  • System Administrator- IT Noc Infra Support

    1 week ago

    Thane, India Amsys IT Services Pvt Ltd Full time

    **Opportunity for IT Noc Support Engineer in leading IT Company Thane** **Position: - System Administrator - IT** **Job Location: - **Mumbai (Thane) **Total Experience**: - 2+ Yrs. System Administrator **Notice Period**: - Immediate / 15 days/ 30days can apply **Job Timing**: -- Rotational Shift (5 days a week) [ 2 days off per week] **7Am to 4pm, 1pm to...

  • L1 Support

    2 weeks ago

    Mumbai, Maharashtra, India Ecotech IT Solutions Full time

    **Job Location**: - Mumbai **Experience**: - 3-4 years **Technology Stack**: - Should have good communication skills, Should have basic knowledge of excel/ MS word etc **Additional Requirements**: - Domain: Pharma and support in Open Text Application will be a plus

  • Av Support Technician

    2 weeks ago

    Pune, Maharashtra, India Total IT Global Full time

    _**ABOUT US: - **_ At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of ‘the enterprise of the future’. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centers. We partner with high growth enterprises to guide them through complex digital...