Customer Care Executive

1 day ago


Salt Lake City, India BDV Private Limited Full time

**Key Responsibilities**:

- **Customer Assistance**: Respond to customer inquiries via chat in a professional, friendly, and timely manner.
- **Issue Resolution**: Provide accurate information, troubleshoot issues, and guide customers through solutions.
- **Product Knowledge**: Develop a deep understanding of our products and services to assist customers effectively.
- **Customer Satisfaction**: Strive to exceed customer expectations by providing exceptional service and ensuring a positive experience.
- **Feedback & Reporting**: Escalate complex issues to senior team members when necessary and provide feedback to help improve customer service processes.

Pay: ₹14,000.00 - ₹15,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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