Customer Care Executive

Job Title: Customer Care Executive Location: Kolkata Department: Customer Service / Operations Employment Type: Full-time Job Summary: We are looking for a dedicated and customer-focused Customer Care Executive to handle inbound and outbound customer interactions. The ideal candidate will be responsible for addressing customer queries, resolving...

Job Title: Customer Care Executive Location: Kolkata Department: Customer Service / Operations Employment Type: Full-time Job Summary: We are looking for a dedicated and customer-focused Customer Care Executive to handle inbound and outbound customer interactions. The ideal candidate will be responsible for addressing customer queries, resolving...

Urgent hiring for an MNC in Kolkata (Night Shift) Job position: Customer Support Executive **EXCELLENT ENGLISH COMMUNICATION REQUIRED** Job Perks: - Salary **15K to 19K** (depending upon experience) - Work from office - Fixed weekend (Sat & Sun) off - Free Cab drop facility provided - No Sales, No Target - Travel Allowance - Subsidised meals - PF & ESI...

**Responsibilities**: Provide accurate information about products or services, policies, and procedures. Assist customers in problem resolution, ensuring a positive and satisfactory experience. - **Issue Resolution**:Investigate and resolve customer complaints, concerns, or issues promptly. Collaborate with other departments to address and solve complex...

As a Customer Support Specialist, you will be at the forefront of our customer interactions, delivering exceptional service and resolving inquiries with professionalism and empathy. Your role is pivotal in maintaining our reputation for outstanding customer satisfaction. You will be a key contributor to ensuring that every customer interaction reflects our...

**Responsibilities**: Address customer inquiries, concerns, and issues promptly and professionally. Offer accurate and relevant information about products/services to assist customers effectively. - **Problem Resolution**:Analyze customer issues to identify the root causes and provide timely solutions. Escalate complex problems to senior support staff or...

As a Customer Support Specialist, you will be at the forefront of our customer interactions, delivering exceptional service and resolving inquiries with professionalism and empathy. Your role is pivotal in maintaining our reputation for outstanding customer satisfaction. You will be a key contributor to ensuring that every customer interaction reflects our...

**Responsibilities**: - **Issue Resolution**: Effectively troubleshoot customer issues, resolve complaints, and provide solutions to inquiries. Collaborate with other teams when necessary to ensure comprehensive issue resolution. - **Product Knowledge**: Develop a deep understanding of our products and services to provide accurate and relevant information...

**Responsibilities**: - **Issue Resolution**: Effectively troubleshoot customer issues, resolve complaints, and provide solutions to inquiries. Collaborate with other teams when necessary to ensure comprehensive issue resolution. - **Product Knowledge**: Develop a deep understanding of our products and services to provide accurate and relevant information...

**Job description** B-B E commerce Process - Understand standard operation procedures & delivers services that is according to the quality - Assesses customers issues and takes appropriate actions to ensure the customers needs are satisfied. - Be proactive &take initiatives to explore & learn about the product that we offer - Good communication skills of...