Customer Care Executive

1 week ago

Salt Lake City, India BDV Private Limited Full time

**Responsibilities**:
Address customer inquiries, concerns, and issues promptly and professionally.
Offer accurate and relevant information about products/services to assist customers effectively.
- **Problem Resolution**:Analyze customer issues to identify the root causes and provide timely solutions.

Escalate complex problems to senior support staff or relevant departments when necessary.
Follow up with customers to ensure their issues have been resolved to their satisfaction.
- **Communication**:Exhibit excellent written and verbal communication skills in English.

Communicate clearly and empathetically, adapting the communication style to match the customer's needs.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Salt Lake City, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 8910539588

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