
Customer Care Executive
3 days ago
As a Customer Care Representative, you will be the front-line ambassador for our company, responsible for ensuring exceptional customer experiences. Your primary goal is to provide top-notch support and assistance to our valued customers, addressing their inquiries, resolving issues, and enhancing overall satisfaction. You will play a pivotal role in maintaining our reputation for excellent customer service and building strong customer relationships.
**Responsibilities**:
- **Issue Resolution**: Identify and troubleshoot customer problems, provide accurate information, and offer effective solutions to ensure a swift resolution.
**Order Assistance**: Assist customers with placing orders, tracking shipments, and resolving any order-related issues.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Salt Lake City, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 8910539588
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