Customer Care Executive

3 days ago


Salt Lake City, India BDV Private Limited Full time

As a Customer Care Representative, you will be the front-line ambassador for our company, responsible for ensuring exceptional customer experiences. Your primary goal is to provide top-notch support and assistance to our valued customers, addressing their inquiries, resolving issues, and enhancing overall satisfaction. You will play a pivotal role in maintaining our reputation for excellent customer service and building strong customer relationships.

**Responsibilities**:

- **Issue Resolution**: Identify and troubleshoot customer problems, provide accurate information, and offer effective solutions to ensure a swift resolution.

**Order Assistance**: Assist customers with placing orders, tracking shipments, and resolving any order-related issues.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Salt Lake City, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 8910539588



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