Customer Care Executive

1 week ago

Salt Lake Kolkata West Bengal, India FastInfo Legal Services Pvt Ltd Full time

Job Description for CUSTOMER CARE EXECUTIVE

(OUTBOUND SALES-ENGLISH TELECALLING)

**Job Description**:
We are looking for an enthusiastic CUSTOMER CARE EXECUTIVE (OUTBOUND SALES-ENGLISH

TELECALLER) to contribute in generating sales for our company. You will be responsible for closing sales

deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent English communicator and have superior

people skills. They must be comfortable presenting products or services over the phone as well as

dealing with complaints and doubts.

Responsibility:

- Answer questions about Service and Company.
- Ask questions to understand customer requirements and close sales.
- Able to handle call & sales pressure and achieve the targets.

Criteria:

- Proven work experience as a telesales representative or other sales/customer service role.

(Fresher are also eligible)
- Excellent communication skill in English & Hindi.
- Excellent communication and interpersonal skills.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.

Perks and Benefits:

- Growth opportunities.
- On time salary.
- PLI (Performance linked Incentives).
- Dynamic workplace.
- Huge Sales Incentives (Based On Targets).

Shift Timing:

- 9 am to 9pm (Window) (Rotational)
- Rotational 1 Week off

Job Description for CUSTOMER CARE EXECUTIVE

(OUTBOUND SALES-ENGLISH TELECALLING)

PLI (Performance-Link Incentives):

- A collective payout of the said PLI would be carried out after

the end of every quarter of a calendar year exclusive of the regular salary disbursement and hence

may not occur on the same day of regular salary disbursement wherein the evaluation of the

performance would be conducted every month falling within the evaluating quarter. Applicability of

this benefit prevails only for the individuals who are designated as Full Time Employees, Full Time

Interns and Full Time Consultants of the company who are working from office only.

About Company:
Fastinfo is a group of companies, providing a range of online services. Fastinfo is one of the most

popular internet platforms that rose to prominence within a span of just 3 years. It has become one of

the most important digital solution providers, offering people with legal, educational and commercial. Has to have dailer knowledge.

Address: Kariwala Towers, 8th Floor, J1-5, EP Block, Salt Lake Sec-V, Kolkata, West

Bengal, PIN- 700091.

Thanks & Regards,

HR Department

Fastinfo Legal Services Pvt. Ltd.

Online Legal India | Online RTI Application | Fastinfo Class | Innovative Bharat

Pay: ₹10,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Quarterly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**

+91 7980206754

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