Customer Support Associate

3 days ago

Chennai GPO Chennai Tamil Nadu, India Flosil group of companies corporate office Full time

Communication skills: Excellent verbal and written communication skills are essential for explaining complex topics and providing clear guidance to customers.
- Problem-solving abilities: The capacity to think on your feet, quickly understand customer issues, and propose effective solutions.
- Patience and empathy: The ability to remain calm and polite, especially when handling difficult or stressed customers.
- Computer proficiency: Strong computer skills, including familiarity with common office suites and CRM software, are often required.
- Attention to detail: The ability to accurately document customer interactions and meticulously manage customer accounts.
- Time management: The ability to multitask effectively and manage a high volume of customer inquiries within a specific timeframe.
- Experience: Previous customer service experience is often required or preferred.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,392.53 - ₹32,735.35 per month

**Benefits**:

- Work from home

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