Us Collection Process

2 days ago

Mira Road Mumbai Maharashtra, India Humaniquee Full time

**Job Title: US First Party Collections Agent**

**Job Location: Virar to Dadar & Thane (One-Way Transportation Provided)**

**Job Overview**: We are excited to announce that we are hiring for the US 1st Party Collection Process As a First Party Collections Agent, you will be responsible for collecting due payments while providing exceptional customer service to our clients. Join our dynamic team and start your career with us today

**Key Responsibilities**:

- Conduct calls to collect payments and resolve outstanding balances
- Provide high-quality customer service while adhering to company policies
- Meet monthly collection targets and maintain quality standards
- Effectively manage stress and work in a challenging environment
- Collaborate with team members to achieve overall team objectives

**Job Requirements**:

- **Education**: HSC/Graduates and above
- **Experience**: BPO experience preferred, but freshers are also welcome to apply
- SSC with 1-year international BPO voice experience is also eligible
- **Skills**:

- Excellent communication skills in English
- Ability to work in a fast-paced and target-driven environment
- Ability to manage stress effectively
- **Age Limit**: Up to 39 years

**Salary and Benefits**:

- **Salary**: ₹16,000 - ₹32,000 per month
- **Incentives**:

- ₹2,000 Performance Bonus
- ₹1,000 Attendance Bonus
- **Work Schedule**:

- Shift Timing: 5:30 PM - 10:30 AM (rotational 9-hour shifts)
- Week Off: 2 rotational offs
- **Transportation**: One-way transportation from 12 am - 6 am, depending on shift timings

**Interview Process**:

- HR Interview
- Pre-Ops & Language Assessment
- Final Operations Round

**How to Apply**: For more details or any queries, please reach out to us at [Contact Information].

Pay: ₹19,091.95 - ₹26,350.80 per month

**Benefits**:

- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

**Experience**:

- International voice process: 1 year (preferred)
- Data collection: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 9630328706

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