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Content Moderator

3 weeks ago

Mumbai, India ByteDance Full time

ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Work in Bytedance
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

**Our team**:
Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

What will I be doing?
1.You will ensure legal compliance and safety of content uploaded to our platform.
2.You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.
3.You will improve the content management strategy for short video platforms.
4.You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
What should I bring with me?
1.Minimum qualification of bachelor's degree (Graduation)
2. You are a fast learner and a good communicator and as we support our global market business, we require fluent communication (ability to speak, read and write) fluently in English and Bengali language.
3.You possess cultural sensitivity and understanding relating to global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
4.You pay attention to detail and have a passion for maintaining a high standard of work.
5.You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
6.You have active usage and interest in short video platforms.
7.Experience in a BPO / call center/customer service environment is a plus.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.