Content Moderator

3 days ago

Airoli Navi Mumbai Maharashtra, India Aparna Singh Label Full time

**Task description**:
As a content moderator, your primary responsibility will be welcoming the voluntary participants to our data collection project and leading them through the data collection session, ensuring that the Video recordings adhere to the project guidelines.

Another major task will be to upload the data and convey session details to the project team. Your collaboration on this project will contribute towards our efforts to improve our client’s speech recognition system.

**Responsibilities**
- Understanding project provided documentation to assist participants
- Interacting with participant(s) and leading them through the data collection session
- Acknowledging and resolving participants’ issues, escalate unsolved issues
- Capture data for the assigned project aiming to reach the targeted daily goal
- Convey sessions details to the Project Manager and Production team
- Communicating and coordinating with project team
- Work with various hardware & software
- This is an on-site role

**Skills Required**:

- 6 months experince into Content Moderator or any international Voice/blended Process
- **Language Required - Bengali and English**:

- Moderator must be able to speak clearly and naturally
- Moderator must be fluent in both the language of collection and English
- Moderator must have some technical proficiency capable of using a Mac, iPhone, and comfortable working with Terminal in macOS
- Moderator must be good with troubleshooting problems and finding solutions
- Moderator is required to update a spreadsheet-based tracker with details about each participant’s session
- It’s critical this tracker is updated accurately and completely

**Work Location**: Onsite in Mumbai, India

**Work Schedule**: Monday - 5 days working 2 Rotational Week off

**Language Requirements: English and Bengali(professional/native)**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Evening shift
- Fixed shift
- Night shift
- Rotational shift
- UK shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Bengali (required)

**Location**:

- Airoli, Navi Mumbai, Maharashtra (required)

Work Location: In person

Expected Start Date: 30/12/2024

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