Service Desk Technician

Job Description - Evaluate documented resolutions and analyse trends for ways to prevent future problems - Alert management to emerging trends in incidents - Support development and implementation of new computer projects and new hardware installations. - Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...

Answer calls of customers, clients and technicians, Ticket handling for requests dealing with server hardware - India - Bangalore - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Health insurance- International environment- Job with purpose- Mentor program- Modern and centrally located office- Onboarding program**Your...

Exp. in Service Desk ( or) IT supportStrong expertise in Windows10 &11 troubleshooting, configuration.Vulnerability patching and software updates using patch management tools.Indepth knowledge of Microsoft365 services, including administration and troubleshooting.

About Blackhawk Network: Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of...

**Role: Service Desk Technician.** **Experience: 1+ Years.** **Location: Bangalore.** **About MarketStar**: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand,...

Role : Service Desk & Infrastructure Administrator - L2 Location : Bangalore Work mode : Night Shift (Work from Home ) Education : Post-secondary degree in IT Management, Computer Science or equivalent mix of training and experience. Industry certifications in IT, networking and/or security would be an asset Experience : 3 years of work...

Position: Technical Support/Service Desk Agent - Level 1 Location: Bangalore Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

**Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

Essential Functions :Team Leadership & Management : - Supervise and mentor Service Desk staff, including analysts and technicians. - Oversee staffing, scheduling, and training to ensure proper coverage and skill development. - Conduct regular performance reviews and set development goals for team members.Service Desk Operations : - Manage the...