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Voice and Accent Trainer

2 weeks ago

Bengaluru Karnataka, India Star Secutech pvt ltd Full time

**Greetings from Star Secutech**

**Job Title**: Voice and Accent Trainer (BPO)

**Location**: Electronic City, Bangalore

**Job Type**: Full-time
**Work Setup**: On-site (WFO)
**Shift**: US Shift

**Qualifications**:

- College Graduate or Higher Secondary (Preferred: Degree in HR, Mass Communication, Psychology, Education, or Business Management)
- Preferred certifications: Train the Trainer, TEFL, or IELTS
- **Minimum 2 years of BPO experience**:

- **At least 1 year as a V&A or Pre-process Trainer in a BPO setting**:

- Excellent English proficiency (CEFR Level: C1 or High B2)

**Key Skills Required**:

- **Communication**: Strong spoken and written English, business and technical writing
- **Training**: Class facilitation, training delivery, needs analysis, and instructional design
- **Technical**: Proficiency in MS Office (Excel, Word, PowerPoint), virtual training platforms (WebEx, MS Teams), and familiarity with tools like Articulate 360 or Adobe Photoshop
- **Project Management**: Preferred certifications like PMP, LEAN, or Six Sigma (Green Belt)
- **Analytical**: Strong problem-solving, documentation, and administrative skills
- **Coaching**: Experience in coaching and performance management of trainers

**Preferred Traits**:

- Innovative thinker
- Critical and analytical mindset
- Strong documentation and reporting capabilities

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹800,000.00 - ₹826,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- UK shift
- US shift

Supplemental Pay:

- Joining bonus
- Performance bonus

**Education**:

- Diploma (required)

**Experience**:

- International BPO Trainer: 1 year (required)

**Location**:

- Bangalore, Karnataka (required)

Work Location: In person

**Speak with the employer**
+91 9087726632
Application Deadline: 15/05/2025
Expected Start Date: 12/05/2025