Front Desk Executive

1 day ago

Kochi, India Milestone Career Planner Full time

one of the leading hotel establishment dedicated to providing exceptional guest experiences. With a commitment to service excellence and attention to detail, we strive to create a warm and welcoming atmosphere for our guests. We are currently seeking a dynamic and customer-focused individual to join our team as a Front Desk Executive.

**Responsibilities**:
Guest Reception:
Greet guests upon arrival and ensure a smooth check-in process.

Provide information about hotel services, amenities, and policies.

Handle guest inquiries and resolve issues promptly and professionally.

Reservation Management:
Manage and update reservation systems.

Assist guests with booking, cancellations, and modifications.

Ensure accurate and up-to-date room availability information.

Administrative Tasks:
Maintain a neat and organized front desk area.

Complete check-out procedures efficiently, including billing and payment processing.

Concierge Services:
Offer recommendations and assistance for local attractions, dining, and transportation.

Arrange for special requests and amenities for guests.

Collaboration:
Coordinate with other hotel departments to fulfill guest requests and resolve issues.

Communicate effectively with housekeeping, maintenance, and management teams.

Security and Safety:
Monitor and ensure the security of the lobby area.

Follow safety protocols and assist in emergency situations.

Qualifications:
Proven experience in a customer service or hospitality role.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficient in using hotel management software and reservation systems.

Ability to remain calm and professional in high-pressure situations.

Knowledge of local attractions and services is a plus.

Education and Experience:
High school diploma or equivalent.

Previous experience in a front desk or customer service role is preferred.

**Benefits**:
Competitive salary

Health and dental insurance

Employee discounts on hotel services

Opportunities for career growth and development

**Salary**: From ₹15,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Do you have experience in hotel industry?

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)

Work Location: In person

  • Front Desk Executive

    1 week ago

    Panampilly Nagar, Kochi, Kerala, India Cureocity HealthTech Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    We are seeking a dynamic and customer-oriented Front Desk and Sales Executive to join our growing team. This role is a key part of our client-facing operations, providing exceptional service while driving sales for the business. The ideal candidate will have a passion for delivering outstanding customer service, have strong communication skills, and possess...

  • Admin & Front Desk Executive

    1 day ago

    Kochi, Kerala, India The Choice School Full time

    **Responsibilities**: - Communicating with management and carrying out office tasks. - Accepting calls, screening incoming calls, and redirecting calls. - Arranging and arranging appointments, activities, and schedules. - Greeting and aiding guests in a kind and knowledgeable manner. - Answering routine questions and organizing mail. - Document scanning,...

  • Front Desk Executive

    7 days ago

    Kochi, India Delta Academy Full time

    Greet and welcome Students, Parents and visitors as soon as they arrive at the office - Presentable and pleasant in every action. - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls and connect them with the student counsellors or to the sales department. - Explain each and every detail of the course...

  • Front Desk

    3 days ago

    Kakkanad, Kochi, Kerala, India Lapxlab Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Front Desk & Service CoordinatorCompany: LAP X LAB – Laptop Service CenterJob Type: Full-timeLocation: kangarapady junction Kochi KeralaSalary: To be discussed after contactContact: , About UsLAP X LAB is a trusted and fast-growing laptop service center specializing in repair, maintenance, and upgrade services for all major laptop brands. We...

  • Front Office Executive

    1 week ago

    Kochi, India O2 Spa Full time

    FRONT OFFICE EXECUTIVE POSITION: FRONT OFFICE EXECUTIVE EXPERIENCE: 0-5 YEARS QUALIFICATION: GRADUATE (FRESHERS) 10+2 (EXPERIENCED) INDUSTRY: HOSPITALITY/RETAIL/WELLNESS/FITNESS/SPORTS/BEAUTY LOCATION: O2 SPA - PAN INDIA OUTLETS WORKING HOURS: 9HRS SHIFT We are looking for a Front Office Executive to manage our spa outlet area’s Pan India Front Office...

  • Front Desk Executive

    1 week ago

    Kochi, Kerala, India c99 wellness Full time

    We are in search of a smart and multi tasking female CRE who can efficiently handle; Follow up calls, Front desk handling, Payment collection, Hospitality Pay: Up to ₹15,000.00 per month **Benefits**: - Flexible schedule - Leave encashment Schedule: - Morning shift - Weekend availability Supplemental pay types: - Yearly bonus **Education**: -...

  • Front Desk Receptionist

    1 day ago

    Kochi, India Express Transports Full time

    We are looking for a pleasant front desk representative for our salon to undertake all receptionist and clerical duties at the desk for our main entrance. You will be the face of the "salon" for all premium visitors and the first impression we make. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹25,000.00 - ₹35,000.00 per month **Benefits**:...

  • Front Office Assistant/executive

    1 day ago

    Kochi, Kerala, India SUGAR business hotel Full time

    **FRONT OFFICE ASSISTANT/EXECUTIVE** Qualification: Any Bachelor's Degree 1-3 years of experience in handling Hotel Front Office. **Requirements**: - Excellent communication skills. - Proficiency in Excel and Front desk Software. - Coordination Skills. **Job description**: - Customer service: Providing excellent customer service to guests - Check-in...

  • Front Desk Receptionist

    7 days ago

    Kochi, Kerala, India Addon Solutions Full time

    Managing the reception area and ensuring the office is neat and tidy. - Greeting and welcoming clients, customers and visitors courteously and professionally. - Answering phone calls and directing them to the appropriate staff member/department. - Handling incoming and outgoing mail and packages. - Taking care of general everyday tasks like scheduling...

  • Front Desk Manager

    3 weeks ago

    Kochi, India The Hosteller Full time

    Job role: General manger/Assistant general managerLocation: HyderabadDepartment: Hotel operationsJob experience: 5+ yearsJob briefA general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel overseeing...