
CRM Support
4 days ago
**Key Responsibilities**:
- Provide day-to-day support for Pipedrive CRM users
- Set up and configure pipelines, stages, automation, and integrations
- Create dashboards, reports, and custom views as required by sales and marketing teams
- Maintain data hygiene and ensure accurate data entry and updates
- Act as a liaison between the sales, marketing, and tech teams to improve CRM usability
- Monitor system performance, troubleshoot issues, and escalate bugs when necessary
- Implement and test automation workflows, webhooks, and 3rd-party integrations
- Ensure compliance with data privacy and protection guidelines
**Requirements**:
- Proven experience (6+ months) in CRM administration or support
- Strong understanding of sales pipelines, CRM workflows, and automation
- Knowledge of CRM integrations with tools like Gmail, Slack, Zapier, and other SaaS platforms
- Good analytical and problem-solving skills
- Excellent communication skills for supporting internal users and clients
- Ability to manage multiple priorities and meet deadlines
- Basic understanding of APIs and webhooks is a plus
- Experience working in a digital marketing or SaaS company is preferred
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Work Location: In person
**Speak with the employer**
+91 7304664939
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