Back Office Executive

5 days ago

Borivali Mumbai Maharashtra, India Shrenzo careers Pvt Ltd Full time

**Hiring for Back Office Support**

**Role: Back office Operations**

**Process: Non voice**

**Mode of Work: Work from Office**

**Location: Mumbai Suburbs**

**Working Days: 5 days**

**Shift: Day Shift 10 am to 6 pm**

**Qualification: Graduates / Undergraduates**

**Salary: Experience Upto 15k inhand**

**Fresher: upto 12k inhand**

**Roles and Responsibilities**:
a. Processes requests in an accurate and timely manner.
b. Ensure that set production turnaround times are met.
c. Research and resolve issues in request given the tools provided by the project.
d. Communicate and coordinate with the Team Lead and onshore counter-parts to resolve questions and or issues on transactions
e. Ensure that necessary updates in the Daily production log are done accurately and timely.
f. Participate in daily team huddles.
g. Should be flexible to support other teams internally as and when required.
**JOB DESCRIPTION**:

- Contact potential or existing clients.
- Update client information in the database.
- Explaining clients about the projects in detail

in detail to convince the customers for site visits
- Follow up with the client after a site visit to understand the client's site visit experience.
- Preparation of MIS reports daily, weekly and monthly productivity tracker.
- Maintain call quality by following audit sheet Sales call flow
- Calling on leads generated by different marketing sources and converting them into site meetings.
- Good at Customer follow-up
- Should keep the record of Feedback - mails/phones ( communication channel)

**Key Skills:

- **
- Confident
- Good negotiation skills
- Excellent written and verbal communication skills
- Excellent pitch in Promoting the products

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**

+91 9152062098

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