
G Card Holder
2 weeks ago
**Description**:
**Responsibilities**:
- Manage end-to-end coordination with customs for all freight operations.
- Establish and maintain strong relationships with clients and stakeholders.
- Provide exceptional customer service by addressing queries and resolving issues promptly.
- Collaborate with internal teams to ensure timely delivery of services.
- Monitor and report on market trends to improve operational efficiency.
- Ensure compliance with all regulatory requirements and industry standards.
- Assist in the development and implementation of operational policies and procedures.
**Requirements**:
- Minimum of 3-7 years experience in a customer operations role within the transport and logistics industry.
- Possession of a valid G card is mandatory.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with the ability to establish rapport with clients and customs.
- Proficient understanding of business operations and market dynamics within the logistics sector.
- Detail-oriented with strong organizational skills.
- Ability to work effectively in a fast-paced and dynamic environment.
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