Helpdesk - Noc

7 days ago

New Delhi, India Thoughtsol Full time

Employment type
- PermanentNumber of openings
- 1Seniority level
- AssociateJob function
- Information TechnologyProject

Preferred location
- Work from officeCity
- New Delhi**Job description**:
**_An IT Help Desk is responsible for understanding customer and raise a ticket & till the closure with respective team and bridge the Gap Between Customer & NOC support Engineer. They interact with customers by phone or in-person to update the work status to help them get back up running smoothly again._**

Experience (years)
- 1 - 2Qualification
- GraduationSalary range
- INR 250000 - 300000**Skills**:

- Good in mail communication ,Good Comm Skills,Very Good in English Communication and should able to understand and support US English accent. Good,Good in excel**Organization unit**:
Department
- Technology ServicesDesignation
- AnalystBranch
- Delhi

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