Client Relationship Executive

2 hours ago

Bengaluru Karnataka, India Nextwebi Full time

Client Relationship Executive Job in Bangalore| Client Relationship Executive Jobs

Key Skills

RoleClient Relationship Executive Job in Bangalore| Client Relationship Executive

Industry TypeIT services and consulting

Functional AreaProject Coordination

Employment TypeFull time

Role Category

EducationBachelors/Masters

Experience2

Salary2-4 LPA

Job LocationBangalore

**Responsibilities**:

- Develop and maintain strong relationships with existing clients, serving as their primary point of contact.
- Understand client requirements and objectives, and communicate them effectively to internal teams.
- Collaborate with internal departments such as sales, marketing, and project management to ensure client needs are met.
- Proactively identify opportunities for upselling or cross-selling additional services to existing clients.
- Monitor client satisfaction levels and address any issues or concerns in a timely manner.
- Keep abreast of industry trends and developments to provide valuable insights and recommendations to clients.
- Prepare regular reports and updates on client accounts for management review.
Participate in client meetings, presentations, and other interactions as required.

**Requirements**:

- Bachelor's degree in business administration, marketing, or a related field.
- Proven experience in client relationship management or a similar role, preferably in the IT industry.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office suite.
- Demonstrated ability to meet and exceed targets and objectives.
- A positive attitude and a passion for delivering exceptional customer service.

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