Service Coordinator Executive

4 days ago

Bhosari Pune Maharashtra, India Dimension Full time

Service Coordinator

Post: Service Coordinator Executive

Location: Pune. Operation Area: NA. Inhouse office work

Qualification: Diploma / BE ELec / BE Mech / MBA

Reporting To: Sales Manager - National Head

Skill Requirements:

- Minimum 2 years of experience in on-field service role.
- Fluent in Hindi, Marathi and English and mail communication
- MS Excel Advance.
- Able to plan and implement service improvement strategies
- In-depth product knowledge & ability to identify different parts of the machine.
- Good Intra-personal skills and time-management skills for internal coordination.

**Responsibilities**:

- Assess telephonic client issues and provide recommendations to fix problems by telephonic guidance
- Assess the on-field service needs of clients and assign service engineer of the region
- Ensure adequate, timely, and cost-effective services and respond to any issues that occur during the delivery of services.
- Maintain good communication with customer & field service engineer to assure there are no gaps in services
- Ensure the necessary spares are dispatched with proper documentation and follow up to fill ongoing service needs
- Create and maintain a database of clients and tracking clients' service records.
- Maintain good relationships with service providers and clients to keep customer base
- Analysing service revenue sales wrt machine sales & submitting monthly report.
- Facilitating programs and services, job training, and transportation.
- Monitoring the services being provided, evaluating the quality of services and identifying areas that need improvements.
- Following up with clients regularly to assess and ensure their satisfaction.
- Sending AMC offers & assists service managers and engineers in orders and approaching new customers.
- Work with marketing department to ensure smooth execution of media campaign.

Job Location - Bhosari MiDC pune.

Salary
- 20000 to 25000

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Bhosari, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 6261169737

  • Service Coordinator Excutive

    1 week ago

    Bhosari, Pune, Maharashtra, India Symtronics Automation Pvt. Ltd Full time

    A Service Coordinator Executive oversees and coordinates customer service operations, ensuring efficient issue resolution and high customer satisfaction. Key responsibilities often include: 1. Managing customer inquiries and complaints 2. Coordinating with teams to resolve issues 3. Developing and implementing service processes 4. Analyzing customer feedback...

  • Service coordinator excutive

    7 days ago

    Bhosari, Pune, Maharashtra, India Symtronics Automation Pvt Ltd Full time ₹ 18,000 - ₹ 4,29,698 per year

    A Service Coordinator Executive oversees and coordinates customer service operations, ensuring efficient issue resolution and high customer satisfaction. Key responsibilities often include: 1. Managing customer inquiries and complaints 2. Coordinating with teams to resolve issues 3. Developing and implementing service processes 4. Analyzing customer feedback...

  • Sales and Service Coordinator

    1 day ago

    Bhosari, Pune, Maharashtra, India proarc welding & cutting systems pvt ltd Full time ₹ 11,321 - ₹ 3,81,219 per year

    Contact Use Sales & Service Coordinator Post: Sales and service coordinator Location: Pune. Operation Area: NA. Inhouse office work Qualification: BE Electronics / Computer Science Reporting To: Service HOD Skill Requirements: ● Minimum 8 years of experience in in-house sales or service coordinator role. ● Fluent in English and mail communication ● MS...

  • Service Coordinator

    2 weeks ago

    Bhosari, Pune, Maharashtra, India proarc welding & cutting systems pvt ltd Full time

    Urgent Opening For Service Coordinator Location: - Bhosari, Pune Qualification: - Any Graduate Experience: - 2-6 yr Immediate Joining Contact: - HR Tejaswini Responsibility: - Coordinate with Service Manager & Service Engineer Team - Devloping & Maintaing positive Relationship with client - Handled customer request including technical issue, service...

  • Client Services Coordinator

    2 weeks ago

    Bhosari, Pune, Maharashtra, India proarc welding & cutting systems pvt ltd Full time

    **Post **:ClientServices Coordinator **Location**: Bhosari, Pune. **Qualification**:Diploma / BE Elec / BE Mech / MBA **Call or WhtsAPP**: - Hr Tejaswini 7410785714 **Skill Requirements**: - Fluent in Hindi, Marathi and English and mail communication - MS Excel Advance. - Able to plan and implement service improvement strategies - In-depth product...

  • Service Coordinator

    1 week ago

    Bhosari, Pune, Maharashtra, India Dimension Full time

    **Service Coordinator** Post**:Service Coordinator Executive** Location: Pune. Qualification: Diploma / BE Elec / BE Mech / MBA Skill Requirements: - Minimum 1 + years of experience in service role. - Fluent in Hindi, Marathi and English and mail communication - MS Excel Advance. - Able to plan and implement service improvement strategies - In-depth...

  • Sales & Service Coordinator

    4 days ago

    Bhosari, Pune, Maharashtra, India proarc welding & cutting systems pvt ltd Full time

    !!!! Urgent Opening !!!!! Post: - Sales & Service Co-ordinator Location: - Bhosari, Pune Experience: - 1-4 yr Contact: - Hr Tejaswini 7410785714 Responsbility: - Coordinate with Service Manager & Service Engineer Team - Working as a team leader taking daily follow - up of service engineer & taking their Feedback from site. Tracking & closing daily...

  • Service Coordinator

    2 weeks ago

    Bhosari, Pune, Maharashtra, India Poona Pneumatic Pvt.Ltd Full time

    **Job Title**: Service Coordinator - CRM Software **Location**: Bhosari Pune **Employment Type**: Full-time **Reports To**: Service Manager / CRM Lead **Job Summary**: **Key Responsibilities**: - Act as the main point of contact for service requests, inquiries, and escalations. - Schedule and coordinate service tasks for technicians or support teams. -...

  • Service Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India Wisecor service pvt ltd Full time

    Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

  • Service Coordinator

    2 weeks ago

    Pune, Maharashtra, India proarc welding & cutting systems pvt ltd Full time

    **!!!! Urgent Opening !!!!** **Post **: Service Coordinator **Location **:Pune. Operation **Area **:NA. Inhouse office work **Qualification**: Diploma / BE- Elec, Mech **Reporting To **:Service HOD **Contact: - ** HR Tejaswini 7410785714 **Skill Requirements**: - Minimum 2 years of experience in in-house sales or service coordinator role. - Fluent...