Customer Support Executive

2 days ago

Mumbai, India Mirraw Online Services Pvt. Ltd Full time

**We are looking for a Customer Support Executive,**

**This role includes night shifts on a rotational basis,**

**Location - Mumbai (Lower Parel / Currey Road).**

**Responsibilities**:

- Interacting with customers on daily basis.
- Listening to customers patiently and helping them resolve issues.
- Helping customers with their product queries.
- Misc day to day activities.
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work night shifts (For male employees only).
- Ability to work overtime as required by business -most often occurring in the weeks surrounding the festive season (EID and Diwali).

**Regards,**

**HR Team.**

**Salary**: ₹13,000.00 - ₹20,000.00 per month

Schedule:

- Rotational shift
- UK shift
- US shift

COVID-19 considerations:
Proper sanitization and regular temperature checks.

Ability to commute/relocate:

- Lower Parel, Mumbai - 400013, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer Support: 1 year (preferred)
- Blended Process: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 8830843441

  • Customer Support Executive

    1 week ago

    Mumbai, Maharashtra, India Midigiworld Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    We are looking for a qualified Customer Support Executive to take care of support related activities. CSE should be able to coordinate with team of executives, customer service team and other team members. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional...

  • Customer Support Executive

    1 week ago

    Mumbai, India Brained Full time

    Customer Support - Mumbai **What are the responsibilities of a Customer Support Executive: - ** - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...

  • Customer Support Executive

    2 weeks ago

    Mumbai, India Acyuta Technologies Pvt Ltd Full time

    We are seeking a dynamic and highly motivated Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing outstanding customer service and technical support to our customers. You will be a key member of our team, working to ensure that customers have a positive and enjoyable experience with our products...

  • Customer Support Executive

    6 days ago

    Mumbai, India V P Placement Full time

    **Job openings for customer support executive in mumbai**: Home **›**Current Jobs **›** Job openings for customer support executive in mumbai - Customer Support ExecutiveMumbai RSS Feed we have argent vacancy at Mumbai location **Responsibilities**: To handle all incoming documents to verify the identity of customers according to the job...

  • Customer Support Executive

    1 week ago

    Mumbai, India Xperteez Technology Pvt. Ltd. Full time

    Below are the details: CTC For Customer Support Executive: - 18,000 to 23,000 Gross + Incentives CTC For Chat Support Executive: - 18,000 to 22,000 Gross The Requirements for this role is: Good Communication in English Graduate HSC + Experience Reside In Near by Location of Malad Preference 5.Experience + HSC or Graduate Fresher will do **Salary**:...

  • Customer Support Executive

    1 week ago

    Mumbai, India MTechZilla Full time

    About Us At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...

  • Customer Support Executive

    6 days ago

    Mumbai, India AscenWork Technologies Private Limited Full time

    **Job Overview** Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...

  • Customer Support Executive

    1 week ago

    Mumbai, Maharashtra, India Accurex Biomedical Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAccurex Biomedical Pvt. Ltd. is an Indian manufacturer and marketer providing accurate and quality solutions in the diagnostic industry for over 40 years. As one of the top 3 Indian companies in Clinical Chemistry, Accurex is known for its high-quality products and innovation. With expertise in manufacturing and marketing In-vitro...

  • Customer Support Executive

    15 minutes ago

    Mumbai, India Mythiksha School Pvt. Ltd Full time

    Our Customer Servicedepartment is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to monitor each employee’s work and provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding...

  • Customer Support Executive

    1 week ago

    Mumbai, India AscenWork Technologies Private Limited Full time

    **Job Overview** Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...