Ticket Executive Customer Service Wfh
1 week ago
**Role**:Ground Staff
**Timings**:Day Shift
**Industry**:KPO / Research /Analytics
**Functional Area**:Airline / Reservations / Ticketing / Travel
Key Skills: BPO Skills
- Description
**Responsibilities**:
- Manage customer reservations using various reservation systems.
- Manage payment reconciliations.
- Provide prompt and courteous customer service.
- Maintain up-to-date knowledge of products and services.
- Follow company policies and adhere to ethical standards.
- Meet and exceed set targets and goals.
**Requirements**:
- Bachelor's degree in any field or equivalent experience.
- Strong communication and interpersonal skills.
- Attention to detail and accuracy.
- Ability to multitask, prioritize work, and stay organized.
- Basic computer skills, including proficiency in using the internet and reservation systems.
- Ability to work flexible schedules, including weekends and holidays.
- Prior experience in customer service or reservations is a plus.
Contact RecruitmentManager7230061388
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