Ticket Executive Customer Service Wfh

2 weeks ago


Kolkata, India MyGlit Full time

**Role**:Ground Staff

**Timings**:Day Shift

**Industry**:KPO / Research /Analytics

**Functional Area**:Airline / Reservations / Ticketing / Travel

Key Skills: BPO Skills
- Description

**Responsibilities**:

- Manage customer reservations using various reservation systems.
- Manage payment reconciliations.
- Provide prompt and courteous customer service.
- Maintain up-to-date knowledge of products and services.
- Follow company policies and adhere to ethical standards.
- Meet and exceed set targets and goals.

**Requirements**:

- Bachelor's degree in any field or equivalent experience.
- Strong communication and interpersonal skills.
- Attention to detail and accuracy.
- Ability to multitask, prioritize work, and stay organized.
- Basic computer skills, including proficiency in using the internet and reservation systems.
- Ability to work flexible schedules, including weekends and holidays.
- Prior experience in customer service or reservations is a plus.

Contact RecruitmentManager7230061388

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