Fresher Ticket Executive Wfh

2 weeks ago

Kolkata, India mycommunIT Full time

Description de l'offre

Job Title: Ticket Executive Customer Service WFH Location: Remote/Work from Home Job Summary: We are looking for a Ticket Executive Customer Service to join our team. In this role, you will be responsible for handling customer inquiries, resolving customer issues, and providing exceptional customer service. You will work remotely from home and will be required to have access to a computer, reliable internet, and a quiet workspace. Key Responsibilities:

- Resolve customer issues and complaints in a calm and efficient manner
- Maintain a high level of product and service knowledge to effectively and confidently respond to customer inquiries
- Accurately record and document customer interactions and transactions
- Work collaboratively with team members to provide exceptional customer service
- Meet and exceed individual and team performance goals

Qualifications:

- High school diploma or equivalent
- 1+ years of customer service experience
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and ability to think creatively to resolve customer issues
- Ability to work independently and in a team environment
- Strong computer skills and ability to learn new software quickly
- Access to a computer, reliable internet, and a quiet workspace

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Contact HiringManager8923620770

Profil Recherché
- Niveau d'études3ème cycle et BAC+5
- Expérience sur le posteStage
- Evolutivité du posteChargé(e) de gestion en ressources humaines
- Compétences obligatoires- Intégration nouveaux collaborateurs- Compétences facultatives

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