IT Support Executive

4 days ago

Ghansoli Navi Mumbai Maharashtra, India Tasks Expert Full time

**Job Title: IT Support Executive (Day Shift)**

**Company**: Tasks Expert Virtual Employees Services Pvt. Ltd.
**Location**: Navi Mumbai, Maharashtra
**Employment Type**: Full-Time
**Shift Timing**: 10:00 AM to 7:00 PM (timing may change based on operational requirements)
**Work Days**: Monday to Friday
**Salary**: ₹18,000 - ₹25,000 per month
**Experience**: 1-2 years in IT Support or Helpdesk roles

**Job Summary**

Tasks Expert is hiring a skilled and motivated IT Support Executive to join our on-site technical team. This role will focus on daily IT troubleshooting, user setup, and system support. You’ll serve as the first point of contact for technical issues and assist the system administrator with routine support functions.

**Key Responsibilities**
- Set up and manage Google Workspace, Active Directory, and NAS user accounts
- Install and configure essential software (VNC, Skype, Chrome, antivirus, etc.)
- Provide support for desktops, laptops, printers, Wi-Fi, and basic network issues
- Assist in setting up Virtual Machines and system configurations as per SOP
- Provide user guidance on RDP, VPN, and secure system access
- Coordinate issue handover with night shift IT support
- Maintain accurate issue logs and follow SOP-based resolutions

**Required Skills and Qualifications**
- Bachelor’s degree in IT, Computer Science, or a related field (preferred)
- 1-2 years of experience in a corporate IT support environment
- Strong troubleshooting knowledge in Windows OS and networking
- Familiarity with remote access tools and endpoint setup
- Effective communication and problem-solving skills

**Benefits**
- Skill-building and development programs
- Friendly and collaborative workplace
- Hands-on exposure to IT infrastructure in a professional setting

**Note**:
Shift timing may be adjusted based on business and support requirements.

**How to Apply**

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Shift:

- Day shift
- Fixed shift
- Morning shift
- Night shift

Work Days:

- Monday to Friday
- Weekend availability

Work Location: In person

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