Csa (Customer Service Associate)

21 hours ago


Nagpur, India Actics Technologies Pvt. Ltd. Full time

Customer Service Associate_Inbound

Job Details & Requirements

Designation: Customer Service Associate

Process Type
- Voice

Experience
- 6 months experience in BPO (mandatory)

Qualification
- Any Graduate/HSC

**Salary**: ₹15,000 - ₹20,000 per month

Number of Vacancy: 20

**Requirements**:

- Should be ready to work for the Voice process
- Must have a excellent command & fluency in English
- Clarity of speech and thought is expected with basic computer knowledge.
- Ready for rotational shifts & rotational week offs.
- Immediate joiners Preferred.
- Answer incoming calls from customers with inquiries on product orders
- Assist various departments in facilitating sales of all products in the company portfolio
- Analyze customer issues and assist in resolving within the required timeframe
- Coordinate with customers and ensure appropriate questioning to identify issues
- Manage all customer inquiries and summarize to present to management
- Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
- Maintain accuracy of all data and verify the same for all customer services
- Proven customer service/support experience
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Excellent communication and presentation skills.
- Manage time effectively.

Location - Mihan, Nagpur

Contact no. 8446945303

Pay: ₹13,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 8446945303



  • Nagpur, India Altius Customer Services Pvt. Ltd. Full time

    Designation: Customer Service Associate Qualification: HSC Passed and above Process Type - Voice ( Sales ) Experience - 6 months or above experience (Preferable) Qualification - Any Graduate/HSC **Salary**: 14,500 to 17000 per month **Requirements**: - Should be ready to work for the Voice process - Clarity of speech and thought is expected with basic...


  • Nagpur, India Altius Customer Services Pvt Ltd Full time

    Excellent Communication Skills and should be comfortable with Rotational Shifts. - Should have experience into Voice Process and International Voice Process. - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the...


  • Nagpur, India Dream Jobs Full time

    Hiring for Customer Service Associate Must have good english communication Job location: Mihan Nagpur **Salary**: 12000 to 16000 Responsibilities for Customer Service Associate - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and...


  • Nagpur, India Techshack Private Limited Full time

    Company Name: -SPEEDYY - Location: -Nagpur - Post: -Customer Service Associate - Shift: -12:00 noon to 9:00 pm - Skills: -Good command over English Language - Experience: -Minimum 2 Year - Computer Skills: - Should be well versed with Excel. - Job Role: Provide excellent customer service by responding to customer inquiries in a timely, accurate, and...


  • Nagpur, India Actics Technologies Pvt. Ltd. Full time

    Customer Service Associate_Inbound Job Details & Requirements Designation: Customer Service Associate Process Type - Voice Experience - 6 months experience in BPO (mandatory) Qualification - Any Graduate/HSC **Salary**: ₹15,000 - ₹20,000 per month Number of Vacancy: 20 **Requirements**: - Should be ready to work for the Voice process - Must have...


  • Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    Job Roll - Customer Service Associate Domain - Customer Service (Healthcare) Process - International Shifts - Rotational Shifts (any 9 hours b/n 8PM - 8 AM) 2 Rotational Week off Salary - 22k -33k Gross Eligibility - Any Graduate can apply Experience - Min. 6 month experience in healthcare / any international customer service **Important Note**: Hire...


  • Nagpur, India Altius Customer Services Pvt. Ltd. Full time

    **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - 6 months experience in BPO (mandatory) Qualification - Any Graduate/HSC **Salary**: ₹15,000 - ₹20,000 per month Number of Vacancy: 20 **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command & fluency...


  • Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    **Job description** **Job Title**: Customer Service Associate (Executive) **Location**: Nagpur **Process**:Chat & Voice **Salary**: ₹1,80,000 LPA - ₹1,92,000 LPA **Experience**: Freshers & Experienced both can apply **Qualification**: Graduation **Language Proficiency**: Excellent English Communication (Written & Verbal) **Responsibilities**: -...


  • Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    Designation - Executive/Sr. Executive Profile - Customer Service Domain - E-Commerce Eligibility - Graduate / Undergraduates (with non-regular courses can apply) **Skills - Excellent English Communication Skills** Salary - 12k to 30k + (PF+ESIC) (depends on last CTC and Interview) **Note**: **Job Types**: Full-time, Permanent Pay: ₹12,000.00 -...


  • Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    Job Roll - Customer Service Associate "A customer service associate manages customer concerns to maintain positive customer relationships with an organization. " Domain - Customer Service Shifts - Day Shifts Only Skills - Excellent English communication Experience - Freshers & Experienced both can apply **Important Note**: Hire Lab Career Solutions...