Csa (Customer Service Associate)

2 weeks ago

Nagpur Maharashtra, India Hire Lab Career Solutions Full time

**Job description**

**Job Title**: Customer Service Associate (Executive)
**Location**: Nagpur

**Process**:Chat & Voice
**Salary**: ₹1,80,000 LPA - ₹1,92,000 LPA
**Experience**: Freshers & Experienced both can apply
**Qualification**: Graduation
**Language Proficiency**: Excellent English Communication (Written & Verbal)

**Responsibilities**:

- Handle inbound and outbound customer calls professionally.
- Address customer queries, concerns, and complaints efficiently.
- Provide accurate information and resolve issues promptly.
- Maintain records of interactions and follow up when necessary.
- Ensure a high level of customer satisfaction through quality service.

**Shifts**:

- **Rotational Shifts**:

- **5 Day Working**:

- **Cab facility available**

**Note**: At Hire Lab Career Solutions, we connect talented professionals with the right opportunities at no cost to job seekers. We never request payments or fees throughout the hiring process.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹13,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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