Customer Service
4 days ago
Customer Service
This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.
**Who We Are**:
**Aruba** is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” - and creating new customer experiences across intelligent spaces and digital workspaces.
**_ Job Family Definition:_**
Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel.
**What you’ll do**:
**What you need to bring**:
- Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree.
**_ Knowledge and Skills: _**
- Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills.
- Knowledge of microcomputer hardware, basic
- level knowledge of operating systems software.
- Demonstrated writing/correspondence skills.
**What we can offer you**:
A competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development
An amazing life inside the element
Want to know more about how you can make your mark with us?
**Then let’s stay connected**
india #aruba
HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
**Job**:
Services
**Job Level**:
Entry
**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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