Mis Officer

24 hours ago

Thirunagar Madurai Tamil Nadu, India Virutcham Microfinance Limited Full time

**Job Purpose**

To ensure smooth functioning of the organization’s Management Information Systems (MIS) by maintaining accurate data flow, supporting branches in day-to-day MIS activities, troubleshooting hardware/software issues, and ensuring IT infrastructure is secure, reliable, and aligned with business needs of the microfinance sector.

**Key ResponsibilitiesMIS & Data Management**
- Maintain, update, and monitor MIS databases for loan disbursement, collections, client data, and staff operations.
- Generate daily, weekly, and monthly reports (Portfolio, PAR, Disbursement, Collection, Client Outstanding, etc.) for management and regulatory compliance.
- Ensure accuracy and timeliness of data entry and report generation from branch to head office.
- Support field officers and branch staff in using MIS/ERP software effectively.
- Perform regular data validation, error correction, and reconciliation with finance/accounts department.

**IT & Hardware Support**
- Install, configure, and troubleshoot hardware (desktops, laptops, printers, biometric devices, scanners, routers, etc.) across branches.
- Provide first-level technical support for software issues (loan management systems, HR/payroll, accounting tools).
- Ensure regular system backups, antivirus updates, and IT security compliance.
- Maintain inventory of IT assets and coordinate with vendors for AMC (Annual Maintenance Contract) or repairs.
- Assist in the setup of new branches/offices with required IT infrastructure.

**Training & Support**
- Train branch and field staff on MIS usage, mobile app operations, and hardware handling.
- Document user manuals/guidelines for smooth IT operations.
- Provide on-call/remote support for urgent branch-level technical issues.

**Compliance & Coordination**
- Ensure MIS reports meet RBI/NABARD/other regulatory standards in the microfinance sector.
- Coordinate with auditors and regulatory bodies for MIS/data requirements.
- Work closely with Operations, Finance, and HR teams to support organizational goals.

**Key Skills & Competencies**
- Strong knowledge of **MIS tools, MS Excel (advanced), SQL, and reporting dashboards**.
- Experience with **Loan Management Software / Microfinance ERP systems**.
- Hardware troubleshooting skills (PCs, printers, biometric devices, LAN/WAN, networking).
- Basic knowledge of **database management** and **data security practices**.
- Analytical mindset with attention to detail.
- Good communication skills to interact with non-technical staff.
- Ability to multitask and work under pressure in branch-level environments.

**Qualifications & Experience**
- Graduate in **Computer Science, IT, BCA, MCA, or related field**.
- Minimum **2-4 years of experience** in MIS and IT support (preferably in the Microfinance/Banking/NBFC sector).
- Knowledge of **Microfinance operations** (loan cycles, group lending, PAR reporting, etc.) will be an added advantage.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

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