MIS Officer

2 weeks ago

Thirunagar Madurai Tamil Nadu, India Virutcham Microfinance Limited Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Purpose

To ensure smooth functioning of the organization's Management Information Systems (MIS) by maintaining accurate data flow, supporting branches in day-to-day MIS activities, troubleshooting hardware/software issues, and ensuring IT infrastructure is secure, reliable, and aligned with business needs of the microfinance sector.

Key ResponsibilitiesMIS & Data Management

  • Maintain, update, and monitor MIS databases for loan disbursement, collections, client data, and staff operations.
  • Generate daily, weekly, and monthly reports (Portfolio, PAR, Disbursement, Collection, Client Outstanding, etc.) for management and regulatory compliance.
  • Ensure accuracy and timeliness of data entry and report generation from branch to head office.
  • Support field officers and branch staff in using MIS/ERP software effectively.
  • Perform regular data validation, error correction, and reconciliation with finance/accounts department.

IT & Hardware Support

  • Install, configure, and troubleshoot hardware (desktops, laptops, printers, biometric devices, scanners, routers, etc.) across branches.
  • Provide first-level technical support for software issues (loan management systems, HR/payroll, accounting tools).
  • Ensure regular system backups, antivirus updates, and IT security compliance.
  • Maintain inventory of IT assets and coordinate with vendors for AMC (Annual Maintenance Contract) or repairs.
  • Assist in the setup of new branches/offices with required IT infrastructure.

Training & Support

  • Train branch and field staff on MIS usage, mobile app operations, and hardware handling.
  • Document user manuals/guidelines for smooth IT operations.
  • Provide on-call/remote support for urgent branch-level technical issues.

Compliance & Coordination

  • Ensure MIS reports meet RBI/NABARD/other regulatory standards in the microfinance sector.
  • Coordinate with auditors and regulatory bodies for MIS/data requirements.
  • Work closely with Operations, Finance, and HR teams to support organizational goals.

Key Skills & Competencies

  • Strong knowledge of MIS tools, MS Excel (advanced), SQL, and reporting dashboards.
  • Experience with Loan Management Software / Microfinance ERP systems.
  • Hardware troubleshooting skills (PCs, printers, biometric devices, LAN/WAN, networking).
  • Basic knowledge of database management and data security practices.
  • Analytical mindset with attention to detail.
  • Good communication skills to interact with non-technical staff.
  • Ability to multitask and work under pressure in branch-level environments.

Qualifications & Experience

  • Graduate in Computer Science, IT, BCA, MCA, or related field.
  • Minimum 2–4 years of experience in MIS and IT support (preferably in the Microfinance/Banking/NBFC sector).
  • Knowledge of Microfinance operations (loan cycles, group lending, PAR reporting, etc.) will be an added advantage.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

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