Servicenow Architect

3 days ago

Hyderabad Telangana, India Ananta Services Full time

**ServiceNow Architect**i

**Job Summary**:
**Key Responsibilities**:

- **Solution Design and Implementation**:

- Architect and design comprehensive ServiceNow solutions, including ITSM, ITOM, ITBM, and HRSD modules.
- Lead the implementation of ServiceNow solutions, ensuring alignment with business requirements and best practices.
- Develop detailed technical documentation, including solution architecture, design specifications, and integration plans.
- **Integration and Customization**:

- Design and implement integrations between ServiceNow and third-party systems (e.g., SAP, Salesforce, Azure) using REST and SOAP APIs.
- Develop and manage automated workflows and scripts to streamline IT processes and reduce manual effort.
- **Project Management and Leadership**:

- Lead project teams in the planning, execution, and delivery of ServiceNow projects, ensuring timely completion and adherence to scope and budget.
- Provide technical guidance and mentorship to developers and administrators, fostering a collaborative and high-performing team environment.
- Conduct workshops and training sessions for stakeholders to promote platform adoption and effective use.
- **Stakeholder Management**:

- Collaborate with business units and stakeholders to gather requirements, define project scope, and translate business needs into technical solutions.
- Communicate effectively with clients and internal teams, providing regular updates on project status and addressing any issues or concerns.
- Build and maintain strong relationships with clients, ensuring high levels of satisfaction and long-term partnership.
- **Continuous Improvement**:

- Stay current with ServiceNow product releases, features, and best practices, leveraging new capabilities to enhance solutions.
- Identify opportunities for process improvement and innovation, driving continuous enhancement of service delivery and operational efficiency.
- Provide ongoing support and maintenance for ServiceNow instances, ensuring optimal performance and reliability.

**Qualifications**:

- Minimum of 8 years of experience in ServiceNow development, design, and implementation.
- Extensive knowledge of ServiceNow modules, including ITSM, ITOM, ITAM, ITBM, and HRSD.
- Strong understanding of ITIL processes and best practices.
- Proficient in scripting languages such as JavaScript, Glide, and AngularJS.
- Experience with REST and SOAP API integration.
- Proven track record of successfully leading ServiceNow projects from inception to completion.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.
- ServiceNow Implementation Specialist and ServiceNow Certified Application Developer

Pay: ₹1,500,000.00 - ₹2,500,000.00 per year

Work Location: In person

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