Senior Full Stack Servicenow Developer, Itam

Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone We are seeking a Full Stack ServiceNow Developer with strong expertise in ITAM SAM HAM SaaS Management to build and optimize asset management solutions on the ServiceNow platform This role focuses on automating ITAM workflows improving asset visibility and driving license compliance and cost optimization What you get to do in this role Full Stack Development Lead ServiceNow development across frontend and backend components with advanced debugging and optimization ITAM SAM HAM Engineering Configure and enhance SAM Pro HAM Pro and SaaS Management modules Implement SAM capabilities normalization reconciliation publisher packs entitlement models license metrics Support HAM lifecycle receiving stockrooms assignment disposal and CMDB mapping Build automation using Flow Designer IntegrationHub Business Rules Client Scripts and Scoped Apps Maintain data quality and enforce ITAM governance across the platform Integrations Data Ingestion Build integrations with Microsoft 365 Adobe Salesforce AWS Azure GCP and endpoint tools Intune Jamf SCCM Use REST SOAP APIs JSON XML MID Server and IntegrationHub Spokes for entitlement usage and subscription data ingestion Monitor integration health and ensure clean accurate data for compliance SAM SaaS Optimization Manage discovery normalization reconciliation and true-up readiness Enable SaaS subscription tracking and optimization usage insights renewal planning Build executive dashboards for spend usage compliance and optimization Collaboration Continuous Improvement Partner with architects product owners and stakeholders to convert requirements into scalable ITAM solutions Participate in Agile ceremonies code reviews and platform governance Drive continuous improvements aligned with ServiceNow releases and ITAM best practices Qualifications To be successful in this role you have Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AI s potential impact on the function or industry 3-5 years of ServiceNow development experience with 2 years in ITAM SAM HAM Experience with Git DevOps and Agile environments Strong hands-on experience in JavaScript Glide APIs Flow Designer IntegrationHub REST SOAP integrations HTML CSS SCSS AngularJS React Solid understanding of Licensing models Microsoft Adobe Oracle SaaS HAM lifecycle CMDB mapping Discovery normalization reconciliation Preferred Certifications CSA Certified System Administrator CAD Certified Application Developer CIS-SAM Implementation Specialist Software Asset Management CIS-HAM Implementation Specialist Hardware Asset Management optional but preferred Additional Information Work Personas We approach our distributed world of work with flexibility and trust Work personas flexible remote or required in office are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service Equal Opportunity Employer ServiceNow is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements Accommodations We strive to create an accessible and inclusive experience for all candidates If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance Export Control Regulations For positions requiring access to controlled technology subject to export control regulations including the U S Export Administration Regulations EAR ServiceNow may be required to obtain export control approval from government authorities for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities From Fortune 2025 Fortune Media IP Limited All rights reserved Used under license