Product & Process Trainer

1 day ago

Indore Madhya Pradesh, India Signal Expert Global Full time

_**Roles and Responsibilities**_
- Prepare Training Module to conduct the training, Such as Product & Process Training, Soft Skills
- Training, Communication Skills Training, Sales Training, SOP Training and Induction & Etc.
- Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language culture, etc.
- Provide consistent coaching and feedback to enhance employee performance.
- Support floor training initiatives, intermittently assist in design and development of training material.
- Provide feedback and input for training content enhancement and development.
- Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
- Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery.
- Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
- Conduct Session on Compliance & Customer Satisfaction.
- You shall execute & perform all such duties that may be assigned to you for time to time and we reserve its rights to change these at its discretion.
- Minimum Graduate or Post Graduate.
- Talkative, Enthusiastic, and Innovative.
- Knowledge of Global Market. (Forex & Comex)
- Fluent English Communication, Sales & Marketing Skills require

**Job Types**: Full-time, Permanent

Pay: ₹28,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Soft Skills Training: 1 year (required)
- Sales Training: 1 year (required)
- Process Training: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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