Product Owner

**Description**
-:

- The Product Owner prioritizes and leads all facets (concept to delivery) of highly complex and integrated
- digital/interactive product delivery. This role coordinates with key stakeholders, including marketing,
- merchandise planning, finance, digital merchandisers, digital creative production, and customer care
- services. This person demonstrates strong business leadership, technology acumen, and an ability
- provide the appropriate level of influence at all levels. This person has proven digital commerce vision,
- strategy, and execution across multiple channels (desktop, mobile, tablet, apps).
- RESPONSIBILITIES:
- Establish Product vision and benchmarks
- Maintain a detailed understanding of e-commerce systems, data, processes, and the
- customer experiences they drive
- Maintain competitive and marketplace awareness via research, patterning, and 3rd- party

analysis of current best-in-class and emerging/advanced techniques, within and beyond
- specialty retail
- Partner with UX research and Customer Care to understand the Product from the
- customer POV; identify key pain points and experience opportunities; ensure insights
- are carefully considered in prioritization
- Collaborate with brands to maximize leverage and testing of capabilities; share best
- practices for growing sales/profitability
- Ensure quality, compliance, and performance, manage technical debt, and ensure rapid
- response to customer or business issues
- Identify trends and product offerings which could further support the growth of an
- unparalleled customer experience- Lead Product team
- Prioritize team efforts to ensure focus on the highest-value work
- Foster strong collaboration between product management, UX design, and
- development team members, while effectively managing relationships with
- stakeholders and internal/external partners
- Manage Product Analyst, ensuring consistent and coordinated execution of Lean/Agile
- workflows, from backlog creation and grooming to UX research/prototyping,
- development, testing, deployment, analysis, and iteration
- Drive continuous learning & improvement; develop product dashboards and diagnostics,
- set KPI targets and leverage analytics to iterate and test in pursuit of defined outcomes
- Facilitate clear communication of product requirements to all members of the product
- team, and ensure Acceptance Criteria accurately reflect intended functionality- Ensure adherence to best practices
- Collaborate with other Product Owners and teams to unlock dependencies and
- effectively leverage shared data, systems, and services
- Communicate and coordinate with stakeholders to ensure alignment of objectives
- Ensure team members maintain a current understanding of relevant business and
- customer trends and pain points
- Train, coach, and evangelize Lean disciplines to minimize waste and maximize speed of
- value to customer/business: user-centric design, Design thinking, MVP and iteration,
- Agile Development, etc.
- Continuously evolve and optimize processes and standards to build speed, quality,
- agility, and flexibility
- Ensure A/B testing executed for applicable enhancements, and drive team financial
- accountability for results- Issue Triage and Resolution
- Ensure digital product is operational and meets service level agreements (SLAs).
- Ensure product team is monitoring systems, communicate performance against SLAs
- and manage all product issues.
- Prioritize issues and ensure team triages and addresses issues in a timely manner

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

**Qualifications**
- QUALIFICATIONS:

- Demonstrated vision, passion, and track record of driving results through digital product

management
- Strong current familiarity with eCommerce leaders, KPIs, best practices, and vendor ecosystem
- Comfortable working in a diverse, distributed team environment using Lean/Agile Product

Management practices
- High curiosity and learning orientation
- Organized, structured, analytical, and logical; strong problem-solving skills and financial acumen
- Balanced, business-minded approach using qualitative and quantitative data to evaluate actions

and investments
- Able to gain insights on customer and business dynamics through metrics and drive to

productive action
- Excellent written and oral communication skills, including relationship management,

presentation, facilitation, and decision support