Product Owner

Job ID: 23052

Location: Bangalore, IN

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 13 Jul 2025

**Job Summary**
- Standard Chartered Bank is seeking a Product Owner - Digital Banking to drive the vision, strategy, and execution of our digital banking journeys. In this role, you will work closely with cross-functional teams, including technology, design, and business stakeholders, to enhance customer experience and deliver innovative digital solutions. You will own the product backlog, prioritize features based on business value, and ensure seamless delivery in an Agile environment.**Key Responsibilities**

**Strategy**
- The Product Owner:
- Is empowered with necessary business levers to influence real outcomes.
- Is responsible for owning the product journey, vision across the entire product life cycle, from inception, validation, build, delivery, run & iteration.
- Maintains a commercial lens over the product, understand and communicate with relevant stakeholders on the commercial performance metrics and viability of products.
- Is accountable for creating a transparent, clear, and easy to understand product vision.
- Owns the ‘WHY’ and ensure all members of the squad understand and embrace the vision & mission. The why should be closely aligned to the organization’s overall goals and ambitions.
- Inspires the squad to continuously thrive in a growth mindset.
- Sets goals for the squad and create actions plans to target.
- Owns, maintains & constantly optimizes the product roadmap & product backlog.

**Business**
- The Product Owner:
- Leads and embeds a culture of evidence-based decision making.
- Conducts regular design sprints to fill the product backlog with customer validated and business viable features & initiatives.
- Leverages design thinking and customer jobs-to-be-done frameworks to synthesize and identify themes or opportunities.
- Conduct customer interviews to capture customer voice and verbatim feedback.
- Where required, produce lo-fi prototypes and conduct usability studies to find resonance with customers.
- Utilize a discovery canvas to bring discovery storytelling to life within a standardized structure.
- Embeds an MVP culture into the organization, consider how might we test and learn with mínimal investment and development.
- Ensures that squad leverages existing investments & where necessary build out technical solutions that are complementary, scalable & cost efficient.

**Product Delivery & Execution**
- Drive the breakdown of complex Epics into clear actionable User Stories which are deeply aligned with business value, ensuring transparency and clarity throughout the development process.
- Set the standard for backlog readiness by ensuring each backlog item is backed by a robust Definition of Ready (DOR)/Definition of Done (DOD) criteria, providing clarity, defining expectations and measurable goals for the team to deliver.
- Engage in continuous backlog refinement in order to maintain a healthy backlog which is aligned to BRP, ensuring product backlog items are clearly defined, prioritised and meet the Definition of Ready (DOR), keeping teams focused on high-impact tasks.
- Engage in continuous backlog management by regularly prioritising backlog items whenever new insights or information is uncovered.
- Collaborate closely with technical teams to manage risk, balance feature requirements with regulatory constraints, and reduce the likelihood of costly rework, ensuring technical debt is kept under control.
- Balance functional and non-functional requirements, ensuring that every backlog item reflects the full scope of both customer and technical needs, with a clear strategy to mitigate potential issues or technical debt.
- Accountable to sign off on the delivery of the backlog items, ensuring each sprint backlog item meets the Definition of Done (DOD) criteria and aligns with business goals, and each product increment delivers value and meets high-quality standards.
- Collaborate as a core member of the squad, be present and actively drive and participate in key ceremonies including but not limited to backlog refinement, sprint planning, and sprint reviews to ensure alignment, transparency, and continuous improvement across the board.
- Ensure there is handshake and seamless alignment from other Product Owners to manage dependencies across product backlogs, driving coordinated roadmap execution and ensuring dependencies are acknowledged and addressed early in the process.
- Ensure transparent planning, tracking, and communication of progress and product value through our enterprise tools like ADO, Confluence and Clarity.
- Take ownership of proactive risk management for all product features, identifying, mitigating, and communicating potential risks early to ensure smooth execution and timely delivery including but not limited to GRAM and CRA.
- Initiate the Solution Intent (SI) in collaboration with tech teams for Ch