Payment Support and Operations

4 days ago

Remote, India Aditadv Tech Private Limited Full time

**Responsibilities**:

- Convincing clients to sign up for Adit Pay.
- Ability to meet monthly targets for new sign-ups.
- We’re looking for individuals with strong experience, a positive attitude, and the drive to achieve and exceed monthly goals consistently.
- Follow up on all tasks and tickets, keeping clients informed at regular intervals.
- Engage with newly signed-up clients to encourage them to start processing transactions on Adit Pay.
- Help develop the payment acceptance strategy and own the execution of that strategy to deliver the overall business objectives.
- Direct and design the evolution of our payment platform, in conjunction with the Product team, to drive greater penetration and increased adoption of the Company's payment product.
- Own and maintain strong relationships with payment partners to deliver a platform that achieves our payment strategy and business objectives while holding them accountable for their commitments.
- Oversee payment operations, including transaction processing, reconciliation, and fraud prevention, ensuring accuracy, efficiency, and compliance.
- Partner with our legal & compliance organization to implement and maintain robust risk management practices to mitigate fraud, chargebacks, and other payment-related risks.
- **Experience working with payment gateways or international merchant services.**:

- **Ability to convince clients to sign up for Adit Pay**:

- **Should be Comfortable working the night shift from 7:30 pm to 4:30 am.**:

- Strong knowledge of payment processing systems i.e., gateway, swipe machines, and procedures.
- Follow up on all tasks and tickets, keeping clients informed at regular intervals
- **Should have excellent communication skills**

**Why Adit?**
Ø We trust our people and offer completely remote opportunities.
Ø Flexible work schedules for better work-life balance.
Ø Group of 550+ Agile, Smart and Dynamic IT Professionals.
Ø Supportive and collaborative work environment.
Ø 5 days working company (Monday - Friday).
All weekends are Off
Ø Great working and learning environment
Ø Company Sponsored Insurance

**Job Types**: Full-time, Permanent

Pay: From ₹10,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid time off
- Provident Fund
- Work from home

Work Location: Remote

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