Payment Support and Operations

4 days ago

Remote, India Adit Full time ₹ 60,000 - ₹ 1,20,000 per year

Job Responsibilities

  • Convincing clients to sign up for Adit Pay.
  • Ability to meet monthly targets for new sign-ups.
  • We're looking for individuals with strong experience, a positive attitude, and the drive to achieve and exceed monthly goals consistently.
  • Follow up on all tasks and tickets, keeping clients informed at regular intervals.
  • Engage with newly signed-up clients to encourage them to start processing transactions on Adit Pay.
  • Help develop the payment acceptance strategy and own the execution of that strategy to deliver the overall business objectives.
  • Direct and design the evolution of our payment platform, in conjunction with the Product team, to drive greater penetration and increased adoption of the Company's payment product.
  • Own and maintain strong relationships with payment partners to deliver a platform that achieves our payment strategy and business objectives while holding them accountable for their commitments.
  • Oversee payment operations, including transaction processing, reconciliation, and fraud prevention, ensuring accuracy, efficiency, and compliance.
  • Partner with our legal & compliance organization to implement and maintain robust risk management practices to mitigate fraud, chargebacks, and other payment-related risks.

Desired Candidate

  • Experience working with payment gateways or international merchant services.
  • Ability to convince clients to sign up for Adit Pay
  • Should be Comfortable working the night shift from 7:30 pm to 4:30 am.
  • Strong knowledge of payment processing systems i.e., gateway, swipe machines, and procedures.
  • Follow up on all tasks and tickets, keeping clients informed at regular intervals
  • Should have excellent communication skills

Why Adit?

Ø We trust our people and offer completely remote opportunities.

Ø Flexible work schedules for better work-life balance.

Ø Group of 550+ Agile, Smart and Dynamic IT Professionals.

Ø Supportive and collaborative work environment.

Ø 5 days working company (Monday - Friday).

All weekends are Off

Ø Great working and learning environment

Ø Company Sponsored Insurance

Job Types: Full-time, Permanent

Pay: From ₹10,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Paid time off
  • Provident Fund
  • Work from home

Work Location: Remote

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